Ratings based on 72 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
We loved this hacienda. So beautiful and peaceful. It was a very special stay in a very special place.
Comment from Hotel Management
30 Apr 2024 by Atentamente, equipo San José, Hotel Management
Thank you for sharing your feedback, Adrian! We're glad to hear that you loved your stay at Hotel Casa Hacienda San José. It's a pleasure to know that you found it beautiful and peaceful. We hope to welcome you back soon!
by A verified traveler
Below expectations
Posted 10 Jan 2024 on HotelsBelow expectations. Service at the restaurant is super slow (about an 1 hr wait from the moment you sit down to what your food is brought to the table). Not all staff members are nice. The animals at the barn looked a little underfed (especially the cow). The hotel in general feels like it needs more maintenance.
Comment from Hotel Management
23 Jan 2024 by Casa Hacienda San José, Hotel Management
Dear guest, we're very sorry to know your stay with us wasn't as expected. We can assure you, our team is always doing their best in order to create the best experience for our guests.Many thanks for your feedback.
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 25 Jul 2022 on Orbitz
Perfect for kids and a family weekend getaway.!
Comment from Hotel Management
16 Aug 2022 by Casa Hacienda San José, Hotel Management
Thank you for your comments, it will be a pleasure to see you again.
Regards
by A verified traveler
Posted 8 Mar 2019
by A verified traveler
Relaxing break
Posted 11 Sep 2017 on HotelsWe had a great time and there were activities to keep us busy at the hotel during the day. At night we would have liked the bar to have stayed open a little later. 10pm and 10.50pm seemed too early for Friday and Saturday. However, we had a fun weekend relaxing in the various areas around the hacienda. The hotel also brought out a birthday cake and sung Happy Birthday at lunch, which was a lovely gesture.
Recommended
for Everyoneby A verified traveler
Wonderful experience
Posted 23 Aug 2017
Cons: The discounted rates made this accessible even for backpackers. The hotel needs to advertise more!
Well worth taking the time to reach this gem. The rooms were so comfortable, the staff were attentive and maintained a really high standard of cleanliness. It was wonderful to have a little cinnamon cake to return to after the room was cleaned. Very interesting hotel with a rich history and many artefacts to look at. The food was good and the cocktails incredible. I recommend the piscoretti!
by A verified traveler from Florida, US.
Place is peaceful and pool is great.
Posted 24 Mar 2015 on Travelocity
Cons: front desk could be a little more organized, and honest about charges.
Location: location is really far out in the boonies but if you go with a driver who knows his way around, you will find great food.
I went to assist my friend's wedding. They made her cry twice with slapping extra/hidden charges for her event, even during the 3 days, not even after all over. (i.e. charge for every bottle of wine the waiters got to serve at welcome dinner). The rooms were a confusion, I expected my 3 days there to be in the same room, but they kept switching me around. On the last day they moved me to a 2 bed room (Not at my request) and then they wanted to charge me what would have been the price for a second guest. Internet was terrible, and I had to use the main office internet to get work done.
Besides that, food was pretty good, all the other help staff were great and friendly, and the weather so happened to be great as well. (December 2014).
Recommended
for Familiesby A verified traveler
Hacienda San Jose, a nice place to stay
Posted 12 Mar 2015
Pros: The whole place was super good!
Cons: The restaurant, urgent!
Location: Chincha offers a lot to see.
As I said, a nice place to stay, big bedrooms with all facilities. I could give 5 stars but....the food was very very expensive for the very bad quality. Bad service.
by A verified traveler
Pretty
Posted 7 Mar 2015 on HotelsIts an excelente getaway. Service comes with a smile always. Chincha and El Carmen aré not si nice si best stay in The hotel. The food is excelente. El Tacutacu is specially good.
