Hotels near El Canuelo

"Room was extremely cold, called front desk 2x"

"This hotel is a work of art! We have never stayed anywhere so unique and beautiful. The staff are very friendly and attentive We had a room with a balcony and ocean view-fabulous but with one big drawback. The balcony faces the road and it was difficult to sleep as the road was busy and noisy until late at night. Would opt for a different room when we return. Biggest surprise-live jazz every night! Very easy walk to forts, restaurants etc."

"Excelent"

"Room was great for a short trip! Staff was very helpful! Amazing location, literally near everything!"

"Pool was small. The check-in was a nightmare. They did not have the room ready at the advertised check-in time. I had to wait 4hrs to get the room."

"Great boutique hotel for those that want character and location over luxury and chic. After 3 days in Old San Juan, I loved the central location just off the original Cathedral square. 18th century villa conversion with high ceilings, beautiful interior courtyard and roof deck. Terrific hospitality. "

"Our room had no windows. I wouldn’t have rented it if I had known that. Also the seating area outside our room had no sound absorbency so when we were trying to sleep, people coming into the room on their way to the elevator were very loud. Staff were very nice. Atmosphere of the hotel was kind of sterile."

"the rooms needs to be updated, rain a couples days and we have leaks in the ceiling all over the room , we had to complaint and they changed us for small room that doesn’t have hot water in the shower, I am surprised how you rated this hotel nine when needs a lot of work in the rooms , we complain about the hot water but never got fix that issue. the room was clean no place to put your stuff , you have to keep everything in the suitcase, love the location, I learned that never believe in the reviews, the upper deck was dirty snd looks like abandoned, well very bad experience and I never will recommend this hotel"

"A++++"