Hugo's Rental offers a comfortable retreat near the Port of San Juan with in-room WiFi and luggage storage. The smoke-free environment provides genuine respite after sightseeing, and visitors appreciate its proximity to Distrito T-Mobile.
Located in Old San Juan, a neighborhood in San Juan, Hugo's Rental is in a shopping district and near the airport. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request) (for a fee)
Luggage storage
Virtual front desk
Location highlights
In a shopping district
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 200
An effective city/local tax rate of 7.0 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Housekeeping fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan
Frequently asked questions
Is Hugo's Rental pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hugo's Rental?
As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Hugo's Rental on Apr 9, 2026 start from P13,009, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hugo's Rental?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Hugo's Rental?
Check-out is at 10:00 AM.
Where is Hugo's Rental located?
Located in Old San Juan, this luxury aparthotel is 0.4 mi (0.6 km) from Port of San Juan and within 3 mi (5 km) of Condado Beach and Distrito T-Mobile. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 mi (5 km).
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Reviews
Hugo's Rental Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 231 out of 319 reviews
10 - Excellent
231
Rating 8 - Good. 60 out of 319 reviews
8 - Good
60
Rating 6 - Okay. 14 out of 319 reviews
6 - Okay
14
Rating 4 - Poor. 6 out of 319 reviews
4 - Poor
6
Rating 2 - Terrible. 8 out of 319 reviews
2 - Terrible
8
Reviews
Verified
10/10 Excellent
Roberto
Mar 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome host and amazing location. Sent this location to my family for when they plan to come to San Juan. In the heart of everything and perfect for someone who doesn’t want to rent a car but wants to explore old San Juan. The host was very accommodating and the room was beautiful.
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Hugos. Room was clean, staff was very helpful. The location was perfect for walking around old San Juan. Would definitely stay here again.
Very clean, perfect location in Old San Juan. Quiet. Never saw staff but not really necessary.
James
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Kelly
Feb 26, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bedroom was large and clean. Location was spot on. Would recommend.
Kelly
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Leila
Feb 26, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless and big the owner Maricruz was the best host. It was my first time in a guest house and was the best experience,after a cancelled flight I stayed there for 3 nights and she helped me with everything I would recommend Hugo's for everyone who wants to stay in old San Juan thanks again Mari I will be back.
Leila
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Cornel
Feb 15, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and the communication was outstanding. Made you feel very comfortable. Excellent if you’re looking for a place to
Stay before you board your cruise.
Cornel
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Jeanette
Jan 12, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Jeanette
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Pam
Jan 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria was very helpful and our room was very comfortable, clean and quiet.
Pam
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
ADALYS
Jan 28, 2026
Liked: Cleanliness, property conditions & facilities, communication
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
ADALYS
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Renee
Feb 8, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and clean. However it is not sound proof at all.
Renee
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Philip
Dec 26, 2025
Liked: Cleanliness, amenities, communication
Clean! Great location!
Philip
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Theresa
Dec 22, 2025
Liked: Cleanliness, communication
The owner was very accommodating and responsive. The room was great with extremely comfortable bed!
Theresa
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Selita
Jan 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious accommodations for our family of six conveniently located to shopping, dining, and historical sites. Perfect for our stay prior to departing on a cruise. Maricruz stayed in constant communication and provided great options for dining and transportation. We were even able to store our luggage after checkout so we could explore Old San Juan prior to our cruise embarkation.
Selita
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Eli
Dec 31, 2025
Liked: Cleanliness, amenities, communication
The place was very quaint and in the best location. Such a cute neighborhood. We really enjoyed ourselves. We will be back!
Eli
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Luisa
Dec 20, 2025
Liked: Cleanliness, communication
Superb location!! Quite building, easy ck in/out. Clean rooms.
Luisa
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Noreen
Jan 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very cool place to say! Located in a busy area with great restaurants nearby. They delivered as promised . We did a nice 10 minute walk with luggage downhill getting to our ship on the last day.
Noreen
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Lyudmila
Dec 30, 2025
Liked: Cleanliness, amenities, communication
Great location in the heart of old San Juan! Room was nice. Clean. Comfortable.
Maricruz went above and beyond to make our stay as good as possible! Highly recommend!!
Lyudmila
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Alexa
Jan 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent experience! We highly recommend Hugo’s Rental. LOCATION LOCATION LOCATION!! Maricruz was extremely attentive and made great suggestions for restaurants! Thank you Maricruz for EVERYTHING!!
Alexa
Stayed 1 night in Jan 2026
Verified
8/10 Good
Laura
Feb 27, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb location! Room was adequate. Clean, updated. We didn’t see an employee the whole time we were there. We had to carry our luggage up to the third floor, which was do-able, but a little struggle. Their communication was good via email and what’s-app. They said they would have someone there at our arrival time, but there was no one there. No big deal. I would definitely stay again due to the location. So close to restaurants etc in the heart of San Juan. And we were able to leave our luggage there before our cruise headed out.
Laura
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Heather
Oct 24, 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice location right on the square in Old San Juan
Heather
Stayed 11 nights in Oct 2025
Verified
6/10 Okay
Persia
Dec 13, 2025
Room was clean and staff was helpful. However, location was not quiet at times. Seems to be an old building so all sounds could be heard. All in all, great location.
Persia
Stayed 1 night in Dec 2025
Verified
8/10 Good
Kevin
Dec 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, grocery store around the corner. Room12 clean, many steps to room, which was on the top floor. Mattress was very firm.
Kevin
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Christopher
Dec 14, 2025
Liked: Cleanliness, room comfort, communication
AC and dehumidifier worked great! Close to the port, food and market next door for quick bites,drinks, and snacks.
Host was very good communicating and answering questions. Held our luggage before and after check in, so we could take in beautiful Old San Juan.