Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
This is our second time staying at Mirror Barcelona. Our first time was about 7 years ago, so it was nice to see the upgrades they’ve made since then.
The service was amazing here. Upon arriving by taxi, someone came out to help us with our bags, check us in, and take us upstairs to show us our room and how things worked. The hotel is very secure because you have to use your room key to enter the area your room is in first.
Inside, they’ve made lots of upgrades to the room. They’ve replaced the deteriorating white padded walls with something much better, cleaner, and more sustainable in the long term. The room was spacious with a comfortable seating area near the window. The view of the city was great too. The bed was super comfortable as well.
The toilet and shower are in separate rooms, so it’s best if you’re sharing with a partner. The shower had amazing water pressure and they also provide robes and slippers, which is a nice touch.
The surrounding area is safe with some great restaurant options. There’s also a bar and restaurant at the hotel too. I’d definitely stay here again!
Comment from Hotel Management
15 May 2024 by Jem-Customer Care, Hotel Management
We are happy to know that you consider us your home away from home and that our upgrading has accomplished your requirements. Comments such as yours encourage us to continue doing our best day by day. See you soon!
by A verified traveler
Posted 12 May 2024
So clean
Comment from Hotel Management
13 May 2024 by Jem-Customer Care, Hotel Management
We appreciate your kind comment and we hope to welcome you back!
by A verified traveler
Posted 5 May 2024
Rooms situated along streetside were prone to noise as patrons hung around outside the hotel into the hours of 4-5am..so if you are sensitive to any sounds, then request away from the street. Front desk told me the panes were doublepaned and that road noise was not an issue but people and partying noise was not exempt from this.
Comment from Hotel Management
10 May 2024 by Jem-Customer Care, Hotel Management
We appreciate you have chosen our hotel for your visit to Barcelona. On the other side, we are sorry to hear about the inconvenience experienced, certainly, we have double glassing windows and blinds. We truly hope to welcome you back in any other of our rooms.
by A verified traveler
Posted 25 Apr 2024
Good location- about a mile away from La Rambla- No privacy inside the room- Sink is in the bedroom- toilet has its own cubicle and the bath has a sliding door which opens into the bedroom. So if one is travelling with children, friends or parents, it is very difficult getting out of the bath without being seen. I had to ask my friend to leave the room while I got out of the bath to get dressed. Also as the sink is in the bedroom, after using the toilet one has to walk across the room with dirty hands trying not to touch surfaces. There was mould around the bath tub which I reported to reception. Poorly designed. On the plus side the staff were very professional and helpful. Great entrance to the hotel, mirrors everywhere. Loved the glass lift. On the whole a clean and attractive hotel.
Comment from Hotel Management
25 Apr 2024 by Jem-Customer Care, Hotel Management
We are so sorry to hear that our room design did not match your expectations. We are accurate with our room's profile pictures, so, our guests will have what they book.On the other side, we appreciate your kind comments regarding our staff service.
by A verified traveler
Posted 25 Apr 2024
The staff were exceptional and the hotel gorgeous
Comment from Hotel Management
25 Apr 2024 by Jem-Customer Care, Hotel Management
We are so happy to hear that our staff was part of your nice memories. Words such as yours encourage us to continue doing our bet day by day. See you soon!
by A verified traveler
Posted 9 Apr 2024
I will love to stay there next time
Comment from Hotel Management
10 Apr 2024 by Jem-Customer Care, Hotel Management
Thanks! and we will be happy to welcome you back anytime you visit Barcelona.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Jem-Customer Care, Hotel Management
Estimado Sr. Carlos, sentimos mucho que nos valore sin haber estado en nuestro hotel. Se ha confirmado con usted que la política de cancelación con la que hizo su reserva, era no reembolsable, sin embargo, puntuarnos por una acción realizada por usted, no es lo que se puede decir justo. Para el futuro, considere hacer sus reservas en cualquier parte del mundo con modalidad Reembolsable, así evitará valorar de esta forma.
by A verified traveler from San Ramon
Posted 18 Jan 2024 on Orbitz
There is Gentleman working there, his name is Jamal. He is a very respectful man and helps a lot people with passion. Thank you, Jamal!
Comment from Hotel Management
19 Jan 2024 by Jem-Customer Care, Hotel Management
We truly appreciate your kind comment about our staff. Words such as yours, encourage us to continue doing our best day by day. We will be happy to continue to welcome you any time you visit Barcelona.
by A verified traveler
Posted 22 Dec 2023
Comment from Hotel Management
24 Dec 2023 by Jem-Customer Care, Hotel Management
Thanks for staying with us! See you soon!
by A verified traveler
Posted 8 Dec 2023
Unusual hotel in that everything in the room is either white or mirrored. Great location.
Comment from Hotel Management
14 Feb 2024 by Jem-Customer Care, Hotel Management
Thanks for sharing your experience! We are working to improve our facilities. See you soon!
