Ratings based on 139 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good value for short stays.
Posted 14 Jan 2023 on HotelsHaving stayed in a Budget Ibis in Poland the night before, my expectations were not high, but they were surpassed. This hotel is good value, it is a budget hotel so don't expect any frills. The rooms are basic and functional, ideal for stopping over on a journey, rather than long stays.
The staff were friendly and even waived our 3 Euro parking fee as we were transporting aid to Ukraine.
Breakfast was nice, a good selection of alternatives for all tastes.
The only point I found a little odd was having a nice big double bed to myself, but with a single pillow and a small single duvet. Some people may find the rooms a little chilli, but it was perfect for me.
Comment from Hotel Management
24 Jan 2023 by AB, Hotel Management
We appreciate your rating and your kind comment.Best regardsThe reception team
by A verified traveler
Posted 22 Jul 2022 on Hotels
by A verified traveler
Posted 12 May 2019
Comment from Hotel Management
15 May 2019 by GM, Hotel Management
Lieber Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hotel zu bewerten. Wir freuen uns sehr, dass Sie von unserem Angebot überzeugt sind und Sie einen angenehmen Aufenthalt hatten.
Herzlichst
Carola Garth - Hotelmanager
by A verified traveler
Left stranded
Posted 16 Jan 2019 on HotelsComplete shambles. Due to no fault of our own we was late to check in. ( Motorway accident). Pressed the buzzer in the main entrance to gain entry and was created with a voice telling us check in was closed and closed at midnight. Tried the buzzer again and it was never answered. Spent the night in the car. Considering this is an international chain the service was completely unacceptable.
Comment from Hotel Management
26 Jan 2019 by GM, Hotel Management
Dear guest,
We deeply regret that this situation has happened. Unfortunately we had no reservation at any time. Also searches in the booking portal did not show a reservation. We apologize for the inconvenience.
Best regards
Carola Garth-Hotelmanager
by A verified traveler
Posted 30 Aug 2018 on Hotels
Our room was comfortable and spotlessly clean. However be warned the hotel is outside of Eisenach, with nothing around except a supermarket over a kilometer away. Despite this we were charged for parking, as well as a city tax.
Comment from Hotel Management
4 Sep 2018 by Garth-GM, Hotel Management
Dear guests,
Thank you for taking the time to rate your stay at our hotel. We are very pleased that you are convinced of our offer and you had a pleasant stay.
Since our hotel belongs to the city of Eisenach, the city tax of 1.50 € is unfortunately not to be avoided. The parking fees have been increased since July 2018 due to a new tax law.
Both charges are a nuisance to the guests and the hotels. We deeply regret that.
sincerely
Carola Garth - Hotel Manager
Recommended
for Everyoneby A verified traveler
Posted 19 Apr 2018 on Orbitz
Basic hotel. Good value for the money. Clean, but could use a deeper dusting. Mattresses looked thin, but they gave an excellent night’s sleep. Convenient for a visit to Wartburg Castle.
Comment from Hotel Management
30 Apr 2018 by GM, Hotel Management
Dear Guest, Thank you for giving us such a great rating for our hotel. We are pleased that you have felt very comfortable in our house as well as in our city and would like to welcome you soon.
With best regards
Carola Garth - Director
by Tim
Typically Ibis.
Posted 18 Aug 2017 on HotelsTypical Ibis motel - situated out of town, but easily accessible from a main route and close to a supermarket. Despite having a food menu in the room, there was no food available in the evening. This caused us a bit of a pain as we were relying on their listed Thiringerwurst. Ended up driving into Eisenach and eating at the excellent Kartoffelhaus.
Overall, an acceptable stay, but nothing to write home to your Auntie Nelly about.
Recommended
for Everyoneby A verified traveler
Close to all points of interest to us. Very acces.
Posted 19 Jul 2017
Pros: Staff, cleanliness, location
Cons: Wireless had a very weak signa, difficult to connect to and very slow.
Very pleased with staff, room, location, breakfast.
by Søren
Value for money
Posted 30 Jun 2017 on HotelsDont let the look of this hotel cheat You. Its very nice, near beautiful Eisenach. Value for momey
by Agnieszka
Posted 21 Apr 2017 on Hotels
Easy access form the motorway. Good place to stay for one night.
