Ratings based on 363 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from ramat gan
Posted 11 Jun 2024
noothing
by A verified traveler
more then recommended
Posted 16 Dec 2023 on Hotelsthey do above and beyond to make our vacation perfect
Comment from Hotel Management
19 Dec 2023 by Avi.c, Hotel Management
Dear Guest ,Thank you for your review.Sincerely ,
by A verified traveler from Derry
Posted 10 Sep 2023
We booked a standard room which was nice very nice and quiet, but we expected a balcony with a view. It had a balcony but not the view. Not to worry the manager upgraded us to the Royal room the next day. Best room we ever had with a beautiful view and exceptional amenities! The breakfast is very good and the location of the hotel is perfect, withing walking distance of other good restaurants, check out the last refuge, and one of the the best aquariums in the world, with underwater viewing of the red sea marine life! Beach is just a short walk for outstanding snorkeling. Highly recommend this Hotel and I plan to return!
Comment from Hotel Management
11 Sep 2023 by Avi.c, Hotel Management
Dear Douglas ,Thank you for your review.Sincerely ,
by A verified traveler
Posted 31 Jul 2023
Comment from Hotel Management
7 Aug 2023 by G.R manager, Hotel Management
Dear Hofit,Thank you for the high ratingLooking forward to host you again in the near future.Kind regards
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
2 Jul 2023 by Avi.c, Hotel Management
Dear Guest Thank you for your lovely review .We hope to see you soon again on your next vacation.Sincerely ,
by A verified traveler
Posted 22 May 2023
The hotel setting is uniquely beautiful nestled in the ancient hills of the Sinai dessert. Your view from the pool Imagines a Charleston Heston leading the Israelites out of Egypt. Unfortunately that is where it stops. While the rooms and amenities are okay the staff draw a big fat zero. None of them seem happy to be there and in some they are outright angry. For anyone who travels to Israel will know that service is not in its top ten and things to be proud of. Overall a unique experience if you can do without the warm, welcoming, and accommodating smile of the staff who will take care of you throughout your stay.
Comment from Hotel Management
28 May 2023 by Avi.c, Hotel Management
Dear Israel ,Thank you for sharing your valuable feedback with us.Providing the highest level of guest satisfaction is our number one priority and we sincerely regret falling short of meeting your expectations. As a teachable moment, we have shared your comments with the appropriate hotel team to ensure necessary guidelines are in place for the future.We hope to have an opportunity to better your experience whenever your travels bring you back to Eilat in the future.Sincerely
by A verified traveler
Not Clean
Posted 30 Apr 2023 on HotelsThe hotel is far from being clean
Comment from Hotel Management
4 May 2023 by Avi.c, Hotel Management
Dear GuestThank you for your remark that will be checked by the hotel management .Sincerely
by A verified traveler
Posted 14 Mar 2023
Comment from Hotel Management
21 Apr 2023 by Avi.c, Hotel Management
Dear Guest Thank you for your review.Sincerely ,
by A verified traveler
Doors are old and don’t close
Posted 9 Mar 2023 on HotelsThe door to the room didn’t close and we had many bugs in our room
Comment from Hotel Management
9 Mar 2023 by Avi.c, Hotel Management
Dear Guest ,We are sorry to read your review and your remarks will be checked by the hotel staffSincerely ,
by A verified traveler
Posted 3 Mar 2023 on Hotels
Comment from Hotel Management
9 Mar 2023 by Avi.c, Hotel Management
תודה רבה על כתיבת חוות הדעת ועל הציון המושלם.בברכה,
