Ratings based on 13 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Sammamish

Posted 13 Jan 2020
The staff a bit too.on the "hick Austrian stiffy" side. Otherwise excellent.
5 out of 5
by Stephanie

Hope to return.

Posted 4 Jun 2017 on Hotels
We traveled as a family to this resort and booked 4 rooms for 4 days. The rooms were clean, quiet and big, with comfortable beds. The area that the resort is located in is quaint and quiet. We had an excellent stay.
5 out of 5
by A verified traveler from Weissach

This traveler left a rating score only Posted 19 Aug 2023
5 out of 5
by A verified traveler

Great resort, wonderful spa, stellar staff

Posted 11 Jun 2023 on Hotels
Absolutely fantastic resort, can only recommend. Everything was in great shape and clean. Every single member of the staff I interacted with was friendly, helpful and competent, cannot say enough good things about them. There were many little touches, from all automatically opening doors to your name on the phone and your reserved table that made me feel welcome and special. Room was spacious, comes with bath robe, slippers and a beach bag to go to the spa. Spa itself was also great, with the many different sauna rooms and amenities. Watching the sun set on the Zugspitze while lounging in the pool was unforgettable. Finally, the included meals were great and varied, luxury dining!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Kurzurlaub mit Kids

Posted 10 Feb 2020 on Hotels
Es war wirklich alles super!! Wir reisen sehr sehr viel und haben viele Orte und Hotels kennengelernt. Hier passt aber wirklich alles, Personal freundlich, Service Top, schöne Zimmer, Kinderbereiche sind mega und das Essen ist auch wunderbar. Zwei Kleinigkeiten: der Shop unten hat etwas wenig Auswahl und die Seife auf den Zimmern riecht grausam ;)
Comment from Hotel Management
21 Feb 2020 by ZUGSPITZ Resort Team, Hotel Management
Lieber Christopher, wir freuen uns sehr, dass wir Sie in unserem NEUEN Zugspitz Resort begeistern konnten. Dankend nehmen wir natürlich auch die Hinweise bezüglich Shop und der Seife an. :-) Wir hoffen sehr, dass wir Sie und Ihre Familie schon bald wieder bei uns begrüßen dürfen!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2019 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2018 on Hotels
4 out of 5
by A verified traveler

Hyvä perhehotelli!

Posted 8 Aug 2018 on Hotels
Loistava hotelli perhematkailuun. Hotellin pihapiirissä paljon tekemistä lapsille. Ihanan lämmin uima-allas ja useita erilaisia saunoja aikuiseen makuun. Huone hieman vaatimaton, mutta todella tilava, jossa vanhemmilla ja lapsilla oli omat huoneet. Suoraan hotellin vierestä pääsee Saksan korkeimmalle vuorelle Zugspitzelle. Luonto huikea!
5 out of 5
by A verified traveler

Great family summer holiday location!

Posted 3 Aug 2018 on Hotels
Family stay with two kids, 10 and 7 in the summer. Tons of things to do for the kids; swimming pools (indoor and out), water slide, trampolines, play rooms, peddle cars, etc. The spa with five different saunas was a real treat for the adults (adults only after 18:00 o'clock). Nice hotel restaurant with excellent food. Great breakfast. The location of the resort is great. Short distances to many locations (cities, hiking trails, villages, etc.) by car and only a few hundred metres to the start of the cable car that goes up to the Zugspitze mountain top with breathtaking views over the Alps.