Ratings based on 576 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
5 out of 5
by A verified traveler

Posted 2 Jun 2024
loved it here, will return again
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024
5 out of 5
by A verified traveler

Posted 30 May 2024
Construction all around right now. Otherwise really nice place to say
5 out of 5
by A verified traveler

Posted 28 May 2024
This place isn’t in central London but the surrounding area is beautiful. It’s right along the water and is great to go for a stroll and see the beautiful riverside properties. Also super close to Windsor. It’s only a $14 pound ride there with an Uber. I’d for sure stay here again. It’s also close to Heathrow which is nice if you have a a flight the next day! I’ll stay here again
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
5 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Elvio, Hotel Management
Thank you for taking the time to review your stay at the Runnymede on Thames and I am delighted you gave us a score of 5 out of 5.We look forward to welcoming you back soon.Best Regards Elvio Ferreira Senior Duty Manager
5 out of 5
by A verified traveler

Posted 26 May 2024
Comment from Hotel Management
30 May 2024 by Elvio, Hotel Management
Thank you for taking the time to review your stay at the Runnymede on Thames and I am delighted you gave us a score of 5 out of 5.We look forward to welcoming you back soon.Best Regards Elvio Ferreira Senior Duty Manager
5 out of 5
by A verified traveler

Posted 24 May 2024
Very comfortable and spotless room. Friendly helpful staff and nice location right by the river.
Comment from Hotel Management
30 May 2024 by Elvio, Hotel Management
Thank you for your lovely review of the Runnymede on Thames and I am delighted to learn that you found our team friendly and helpful and the room comfortable.I am also happy that you and enjoyed our location by the River Thames. We look forward to welcoming you back soon.Best Regards Elvio Ferreira Senior Duty Manager
3 out of 5
by A verified traveler

Posted 12 May 2024
I would rather comment about the lounge staff … they are not observant … I say trying to attract attention for over 5 minutes… need a fresh drink and food … so I pay an over priced solution for a sub standard service … it’s indicative as to why the world thinks we are rubbish
Comment from Hotel Management
14 May 2024 by Elvio, Hotel Management
Thank you for taking the time to review your stay at the Runnymede on Thames.I am sorry to learn about your disappointment with our Lounge pricing and service. We regularly conduct competitor reviews to ensure that our prices are competitive but I am sorry that this was not your perception. Please also accept my apologies if you were not served in a timely manner; I have passed on your feedback to the Lounge Manager in order to address this. Thank you for your feedback. Best Regards Elvio Ferreira Senior Duty Manager