Ratings based on 967 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Canonsburg
Posted 11 Jun 2024
Quiet and clean but shabby. Cracks in the walls and crumbling grout in bathrooms. Suite was spacious but door separating the room didn’t close fully so if someone used the separate space light would still leak in. Headboard over one of the queen beds was worn to the point that it was shedding bits of foam onto the bed. Nice and close to convenient dining options. If you just need a quick overnight near familiar restaurants near the interstate it’s an acceptable choice.
Comment from Hotel Management
12 Jun 2024 by Kimberly, Hotel Management
Thank you for taking the time to complete our post-stay survey. We have a full-scale remodel scheduled for the end of the year to address the concerns you pointed out, along with many others.
by A verified traveler
Posted 10 Jun 2024
The room was fine, but when we checked in the manager did not tell us that the pool had a code brown and was closed(we would have cancelled if pool was closed since we were driving for 10 hours and wanted to relax). Within 40 minutes, we were in the pool and hot tub and another guest walked in and told us the pool was closed because of the code brown! This was after we were in there. We got out of the pool and showered. I then went to the front desk and the manager told me that he informed us that the pool was closed. I told him he did not inform us and he is basically calling me a liar. As I stated earlier, we would have cancelled if the pool was closed. I told him I will be back in 5 minutes. We grabbed our belongings and dropped off the key cards and told him the room was now vacant. I stated that this could have been handled much better! DON'T LIE TO CUSTOMERS!!!. We left and drove 70 miles north to Champaign. Now waiting to see if the charges were reversed.
Comment from Hotel Management
12 Jun 2024 by Kimberly, Hotel Management
Thank you for taking the time to complete our post-stay survey
by A verified traveler
Posted 10 Jun 2024
Overall good stay
Comment from Hotel Management
12 Jun 2024 by Kimberly, Hotel Management
Thank you for taking the time to complete our post-stay survey.
by A verified traveler
Posted 9 Jun 2024
We enjoyed our stay very much. everything was clean, and quiet. We will definitely stay again.
Comment from Hotel Management
12 Jun 2024 by Kimberly, Hotel Management
Thank you for taking the time to complete our post-stay survey.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Kimberly, Hotel Management
Thank you for completing our post-stay survey.
by A verified traveler
Posted 8 Jun 2024
I love it
Comment from Hotel Management
9 Jun 2024 by Kimberly, Hotel Management
Thank you for choosing to stay with us again.
by A verified traveler
Posted 5 Jun 2024
I love it it was so clean
Comment from Hotel Management
6 Jun 2024 by Kimberly, Hotel Management
Thank you for completing our post-stay survey. We appreciate your feedback and your time.
by A verified traveler
Posted 4 Jun 2024
Very good breakfast. Big frig and freezer. Clean and comfortable. Overall was a very good place for a quick stay.
Comment from Hotel Management
6 Jun 2024 by Kimberly, Hotel Management
Thank you for completing our post-stay survey. We appreciate your time and feedback.
by A verified traveler
Posted 3 Jun 2024
Clean, quiet, all good
Comment from Hotel Management
6 Jun 2024 by Kimberly, Hotel Management
Thank you for taking the time to complete our post-stay survey.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Kimberly, Hotel Management
Thank you for completing our post-stay survey. We appreciate the feddback
