Ratings based on 358 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
We booked this hotel because it has breakfast available and a free shuttle to the Disney parks. It was also right next to the train station, very convenient!
Comment from Hotel Management
11 May 2024 by hotelMONday東京西葛西フロント CHO, Hotel Management
Thank you for staying at our hotel. We would like to express our sincere gratitude to all of our hotel employees.We are very happy to hear that you enjoyed our customer service. We are also happy that we were able to take advantage of the shuttle bus and help you make some fun memories.I am very happy to read such happy and grateful words. We apologize for the inconvenience, but we will continue to work hard to create a place that will bring even more joy to our customers. Please come and visit us again when you are in the area. All of our hotel employees are looking forward to seeing you again. Thank you for your continued support of Hotel MONday Tokyo Nishikasai.Hotel MONday Tokyo Nishikasai CHO
by A verified traveler
Posted 7 May 2024
- We loved this hotel. All staff are extremely friendly and nice, and guess what? They speak perfect English!
- Amenities are by the elevators in the main lobby, it sucks that you have to go down, or pick something up whenever you need something. But, it’s there anyway! So, not really complaining.
- There’s only 2 laundry machines (both operates washing and drying). And the drying time is not sufficient despite running it twice and paying twice. Plus, you have to wait for other people’s turn before you’re able to get a chance. It’s the only complaint I have. I wish there were more machines!...also the washing and drying are quite expensive compared to other hotels we stayed at.
- Oh another complaint would be the noisy people staying at other nearby rooms. They literally leave their doors open and shout at another room to communicate and boisterously laugh (im assuming they’re acquaintances) but this isn’t really a hotel issue, more like those tourists being inconsiderate.
- There’s free ice cubes!!! In case you’d want some! Which is very nice!
- Train station is extremely close. Loved it!
- Toooooo many places to eat outside. Literally.
- AC works perfectly, loved it.
- They offer that you put review online before you check out, and you could get a skincare set and a water bottle for free!
- Unfortunately, we lost one of our key cards and had to pay 1,000 yen.
- This was our final hotel and we took local train to get to Narita Airport to leave—we had no problem.
Comment from Hotel Management
7 May 2024 by hotelMONday東京西葛西フロント CHO, Hotel Management
Thank you for using hotel Monday Tokyo Nishikasai.Thank you very much.All of our staff members are very happy to receive your many compliments.As our customers have said, it's close to the station, so you won't have any trouble finding sudden shopping or restaurants.Regarding laundry within the hotel,There are two washing machines and a dryer, which are first-come, first-served. Depending on the time of your visit, you may have to wait a while. We apologize for any inconvenience this may cause.There is also a general coin laundry near our hotel.We will continue to provide our customers with a comfortable stay.I will continue to work hard every day.Thank you for taking time out of your busy schedule to provide us with your valuable feedback.Thank you very much.All of our staff are looking forward to seeing you again.hotelMonday Tokyo Nishikasai Front CHO
by A verified traveler
Posted 6 May 2024
Great hotel and staff
Comment from Hotel Management
6 May 2024 by hotelMonday東京西葛西 CHO, Hotel Management
Thank you very much for choosing Hotel MONday Tokyo Nishikasai out of many hotels.We are very happy that we were able to provide you with a satisfying stay.We will continue to work hard to provide services that will satisfy you.Please come and visit us again when you are in the area. All of our hotel employees are looking forward to seeing you again. Thank you for your continued support of Hotel MONday Tokyo Nishikasai.hotel MONda Tokyo Nishikasai Front CHO
by A verified traveler
Posted 2 May 2024
Great cute hotel, next to tons of food options. It was perfect for our first night after a long flight, two trains and it drops you right next to the hotel, we had to take a bus due to a train issue, that also dropped us off within almost a block. The staff got us checked in quickly, were friendly, offered the breakfast option that looked lovely the next morning, we passed being too excited to explore.
Comment from Hotel Management
3 May 2024 by Hotel MONday Tokyo Nishikasai Reception LE, Hotel Management
Thank you very much for using Hotel MONday Tokyo Nishikasai. We would also like to thank you again for posting your review and giving us the highest rating. We value the spirit of "hospitality" and strive to provide attentive attention and warm hospitality so that our guests can have a stay that relieves their daily busyness. All of our staff will continue to do their best to make our stay even more comfortable and satisfying, so we appreciate your continued patronage. We look forward to seeing you again.
by A verified traveler
Posted 25 Apr 2024
The location has very competitive advantage, however the review status for exchanging water in rooms not a very good act. I totally understand that need of having good reviews to us. The page search status however I feel what this hotel is doing is way too much.
Comment from Hotel Management
25 Apr 2024 by hotelMONday東京西葛西フロント, Hotel Management
Dear guest, Thank you for choosing our hotel and your advice. Our hotel is near the nishikasai station so the traffice is very convenient to many famous spots in Tokyo. For the review thing, we are sorry it caused some misunderstanding. We are grateful to those guests who leave a reivew for us no matter the review is good or not and that is why we offer bottle water. We also offer water to those guests who accept our eco cleanning. We are grateful to all our guests and we will continue to work hard and create a more comfortable environment. Thank you for your reivew and we are looking forward to your next visit to Tokyo.
by A verified traveler
Posted 15 Apr 2024
We liked the property but when we used tried to ice the amenities such as buffet it was closed and laundry did poor job of drying even with multiple uses.
Comment from Hotel Management
16 Apr 2024 by hotelMONday東京西葛西フロント 大塚, Hotel Management
Thank you for staying at hotelMonday Tokyo Nishi-Kasai.We are very pleased to hear your compliments about our hotel. However, we apologize for the lack of explanation about the precautions to take when using the breakfast.Breakfast is served from 6:30 to 9:30 with last order at 9:30, so we hope you will have another chance to use our hotel again.Thank you again for taking time out of your busy schedule to write this review.
by A verified traveler
Posted 15 Apr 2024
This hotel is far from city center
Comment from Hotel Management
15 Apr 2024 by hotelMonday Tokyo Nishi-Kasai Front Desk le, Hotel Management
Thank you for visiting hotelMonday Tokyo Nishi-Kasai. We are appreciated that you write a review of our hotel. Although the hotel is located a little far from the city center, it is easily accessible to the station. There are many shopping and restaurants nearby. We all look forward to serving you in the future.
by A verified traveler
Posted 3 Apr 2024
Loved our stay. Spacious room for 3 and great residential area for a quiet and peaceful stay.
Comment from Hotel Management
3 Apr 2024 by hoteMONday Tokyo Nishi-Kasai Front Desk Otsuka, Hotel Management
Thank you for staying at hoteMONday Tokyo Nishi-Kasai.All of us at hoteMONday Tokyo Nishi-Kasai would be very happy if you would visit Tokyo again and stay at our hotel again.We will continue to make every effort to ensure that our guests have a pleasant stay.We thank you again for taking time out of your busy schedule to post this review.
by A verified traveler
Posted 11 Feb 2024
Great staff and hotel in good condition, modern facility with delicious breakfast! Also a convenient shuttle bus to and from Disneyland/Sea which was nice. Enjoyed my stay and would definitely recommend this hotel to others!
Comment from Hotel Management
12 Feb 2024 by hotelmonday東京西葛西 CHO, Hotel Management
Thank you very much for choosing hotelMONday Tokyo Nishi-Kasai from amongst the many hotels available. All of our employees would like to thank you from the bottom of our hearts.We are delighted that you liked our facilities and staff. We are also pleased that you made use of our shuttle bus service and that we were able to help you create some enjoyable memories.All of our staff will continue to work hard to please you in the future.We hope you will stay at hotelMONday Tokyo Nishi-Kasai again when you have business in Nishi-Kasai.HotelMONday Tokyo Nishi-Kasai Front Desk CHO
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
12 Feb 2024 by hotelmonday東京西葛西 CHO, Hotel Management
Thank you very much for choosing hotelMONday Tokyo Nishi-Kasai from amongst the many hotels available. All of our employees would like to thank you from the bottom of our hearts.All of our staff will continue to work hard to please you in the future.We hope you will stay at hotelMONday Tokyo Nishi-Kasai again when you have business in Nishi-Kasai.HotelMONday Tokyo Nishi-Kasai Front Desk CHO
