Ratings based on 122 Verified Reviews
3.9 Room cleanliness
4.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Rundowns and not maintained
Comment from Hotel Management
18 Jun 2024 by Leah, Hotel Management
Hi Kristina,I am so sorry your stay was not up to your expectations. I am happy to say we are doing renovations and upgrades in the future. This all takes time of course:) We do make sure our hotel is clean and comfortable. We also have regular room checks and maintenance done asap. We have amazing staff who are extremely friendly and accommodating. Thank you for taking the time to leave us a review. Take Care
by A verified traveler from Calgary
Posted 3 Jun 2024
Staff were very accommodating and friendly.
Comment from Hotel Management
3 Jun 2024 by Leah, Hotel Management
Thank you John for the nice comments that we are very accommodating and friendly...we have a very welcoming "at home" atmosphere here and take care of all guests !
by A verified traveler
Posted 27 May 2024
A little more upkeep.
Comment from Hotel Management
28 May 2024 by Leah, Hotel Management
Hi Darryl, Thank you for taking the time to leave us a review. Just to let you know we are working on improvements. Thank you for the great review and we will see you on your next trip !
by A verified traveler from Fort mcmurray
Posted 16 May 2024
Staff was amazing, the rooms werent very clean.
Comment from Hotel Management
21 May 2024 by Leah, Hotel Management
Hi Sarah, I apologize that the room was not as clean as you would have expected. I hope you give us another stay so we can make it up to you. We hope to see you on your next trip !
by A verified traveler
Posted 3 May 2024
The staff very nice and having the restaurant next door wonderful. Beautiful stay. Second time here. Be back again.
Comment from Hotel Management
5 May 2024 by Leah, Hotel Management
Marlyss, Thank you so much for the excellent review. We will see you on your next trip !
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
5 May 2024 by Leah, Hotel Management
Hilary, Thank you so much for taking the time to leave us a review.
by A verified traveler
Posted 29 Apr 2024
It was good
Comment from Hotel Management
1 May 2024 by Leah, Hotel Management
Niki, Thank you for taking the time to leave us such a great score. We will see you next year !
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
21 May 2024 by Leah, Hotel Management
Hi Kim, Thank you so much for the great review. It was so great having you with us. See you on your next trip !
by A verified traveler
Posted 27 Apr 2024
This was the filthiest hotel i've ever stayed at - will NOT return! Upon entering our room it smelled like literal death. Upon inspection we found ROTTEN SHRIMP in the fridge! When we called down to front desk to ask for someone to come clean it out, she stated she was the only one there and a bus load of kids just showed up so she was not able to get it cleaned out for us. She did provide us with a new room, thankfully. Our new room was only better in the sense that it didn't smell like death. There were food crumbs in the microwave and all over the carpet, the coffee maker had dried up left over coffee in it, there were blood stains and what looks like pink frosting on the comforter and duvet, that was just the room... The hallway pictures have a layer of grime on the glass, the entire place reeks of strong cigarette smoke, the tile surrounding the pool is so filthy people can scratch their name in the dirt/grime. I've stayed in many Super 8 hotels and It is very surprising to me that they would allow their name to be attached to this one. The only good thing about our stay was the lovely front desk agent who checked us in.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
21 May 2024 by Leah, Hotel Management
Hi Roxanne, Thank you so much for taking the time to leave us a review, we appreciate it very much. We will see you on your next trip !
