Ratings based on 1,003 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2022
by A verified traveler
Posted 18 Apr 2022
Bedroom
Comment from Hotel Management
21 Apr 2022 by Krysten, Hotel Management
Thank you!
by A verified traveler
Posted 10 Apr 2022
No face cloths and no extra towels. Sketchy people around parking lot.
Comment from Hotel Management
21 Apr 2022 by Krysten, Hotel Management
Dear Catherine,
Thank you for taking the time to leave your feedback. We sincerely apologize for the lack of face cloths and towels in your room. Please rest assured, we have taken the appropriate measures to prevent future occurrences.
Sincerely,
Krysten Kamminga
General Manager
by A verified traveler
Posted 6 Apr 2022 on Hotels
Comment from Hotel Management
8 Apr 2022 by Krysten, Hotel Management
Thank you!
by A verified traveler
Posted 4 Apr 2022 on Hotels
Comment from Hotel Management
4 Apr 2022 by Krysten, Hotel Management
Thank you!
by A verified traveler from S
Posted 31 Mar 2022
Location to the highway is good. In the past I have stayed in the tower which has nicer rooms. The main building is very old and ugly. The noise from the Train is unbearable. The walls are paper thin.
Comment from Hotel Management
4 Apr 2022 by Krysten, Hotel Management
Dear Jordan,
Thank you for taking the time to leave your feedback. We sincerely apologize if we were unable to accommodate you in our tower rooms this time. We are saddened to know that you were disturbed by the train during your stay. We hope to serve you better in the near future.
Sincerely,
Krysten Kamminga
General Manager
by A verified traveler
Posted 28 Mar 2022 on Hotels
Comment from Hotel Management
30 Mar 2022 by Krysten, Hotel Management
Thank you!
by A verified traveler
Posted 13 Mar 2022
It was good
Comment from Hotel Management
14 Mar 2022 by Krysten, Hotel Management
Dear Robert,
Thank you for taking the time to leave your feedback. We are pleased to know that you enjoyed your stay with us overall. We hope to welcome you back in the near future!
Sincerely,
Krysten Kamminga
General Manager
by A verified traveler
Posted 1 Mar 2022 on Hotels
The staff are friendly, the conditions and cleanliness are fair:
Comment from Hotel Management
3 Mar 2022 by Krysten, Hotel Management
Dear Timothy,
Thank you for taking the time to leave your feedback! We are pleased to know that you enjoyed your stay with us, and found our property overall was clean and comfortable. We are delighted to know that our team was friendly! We appreciate your feedback, and we hope to have the pleasure of welcoming you back soon.
Sincerely,
Krysten Kamminga
General Manager
Ramada by Wyndham Edmonton Yellowhead
by A verified traveler
Posted 24 Feb 2022
Well maintained. My neighbor were fighting at night. It was soo noisy but phone wasn't working and no one took any action about it.
Comment from Hotel Management
25 Feb 2022 by Krysten, Hotel Management
Dear Monika,
Thank you for taking the time to leave your feedback. We sincerely apologize if there were noisy neighbors during your stay. Please rest assured that we have shared your feedback with our security team to prevent future occurrences. We sincerely apologize for the broken phones, the construction had cut the utility lines by mistake, and our phone company is working on the issue. We do apologize if our team did not inform you on how to contact the front desk in another manner. We are pleased to know that you enjoyed your stay overall, and found our property was well maintained. It was a pleasure to have you stay with us, and we hope to welcome you back in the near future!
Sincerely,
Krysten Kamminga
General Manager
