Ratings based on 633 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Bed too soft but I liked the pillows.
by A verified traveler
Posted 10 May 2024
The staff upon check in was so great ! very polite and informative
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 21 Apr 2024
Receptionist was not educated on how to properly check people into a hotel and therefore there was a mess up with checking in
by A verified traveler from Edmonton
Posted 18 Apr 2024
This was our 2 nd stay here. The cleaning needs much attention. Very hit a miss . They will only leave 1 towel for 2 people . If they rember to leave a bath towel at all . The pool and gym have be3n closed since November last year.
Breakfast is food and freshly cooked to order . The re epitome stafe are nice especially navdeep .
by A verified traveler
Posted 7 Apr 2024
When your having breakfast the worker are right in your face watching every move, just finished serving my plate set it down went to get my coffee. Next thing went back they took my plate away and throw it in the garbage, so I had to reserve again.
by A verified traveler
Posted 4 Apr 2024
Biggest downside was the pool/hot tub/gym area being closed for renovations. I only wish I would have known these facilities weren't available when I was booking.
by A verified traveler
Posted 3 Apr 2024
Comfortable room for a family vacation and close to the mall.
by A verified traveler from CALGARY
Posted 2 Apr 2024
I am very dissatisfied with the service quality. I have no way to solve the problem. I just shirk responsibility and ask the customer to solve it by themselves. Other than that, everything else is pretty good.
by A verified traveler
Posted 27 Mar 2024
Amazing rooms!!
