Ratings based on 988 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Conveniently located close to the Royal Alex.
Comment from Hotel Management
13 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We are pleased you enjoyed. We look forward to seeing you again soon.Wishing you all the bestTina Tobin General Manager
by A verified traveler
Posted 12 Jun 2024
Under construction
Comment from Hotel Management
13 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay with us. We are pleased you enjoyed and look forward to seeing you again soon.Wishing you all the bestTina Tobin General Manager
by A verified traveler
Posted 11 Jun 2024
Staff was very friendly and helpful.
Comment from Hotel Management
12 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay with us. We appreciate your feedback and are pleased you have good service. We look forward to seeing you again soon.Warm regardsTina TobinGeneral Manager
by A verified traveler
Posted 10 Jun 2024
It's a $100 hotel room in Edmonton so you get what you get. Room door was left ajar from cleaning staff when we checked-in. Thankfully my husband was with me, or else I wouldn't have gone in myself. There was a questionable stain on the headboard. Property is old, but was probably really fancy in the 80's LOL!! Staff at the front desk was nice though!
Comment from Hotel Management
12 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We are very sorry for the inconveniences you encountered and very much appreciate you letting us know as we strive to improve. Wishing you all the bestTina Tobin General Manager
by A verified traveler
Posted 10 Jun 2024
Under construction
Comment from Hotel Management
12 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We appreciate your time and look forward to seeing you again soon.Warm regardsTina TobinGeneral Manager
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We appreciate your time. We do hope to see you again. Wishing you all the best Tina Tobin General Manager
by A verified traveler
Posted 8 Jun 2024
A little run-down. In the middle of some renovations.
Comfy bed. Staff at Graze restaurant were wonderful and the food was good!
Comment from Hotel Management
10 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay with us. We appreciate the feedback and are pleased you enjoyed the comfy bed and Graze Restaurant. We look forward to seeing you again soon.Warm regardsTina Tobin General Manager
by A verified traveler
Posted 8 Jun 2024
I was surprised that our room didn't have a USB port to charge phones, etc. but everything else was very good. We ate at the restaurant and were very pleased with the meals we ordered. We would definitely go there again and recommend this facility to family and friends.
Comment from Hotel Management
10 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay with us. We appreciate your time and the feedback as we work to improve upon our services. We hope to see you again soon.Warm regardsTina TobinGeneral Manager
by A verified traveler
Posted 6 Jun 2024
Front desk staff was excellent. Older property, but room was very clean.
Comment from Hotel Management
7 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We appreciate your feedback and are pleased you enjoyed!! We look forward to seeing you again soon!Wishing you all the bestTina Tobin General Manager
by A verified traveler
Posted 6 Jun 2024
Old facility
Comment from Hotel Management
7 Jun 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We are very sorry for any inconveniences you encountered.Wishing you all the bestTina Tobin General Manager
