Ratings based on 1,027 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Perfect 👍
by A verified traveler from Stettler
Posted 11 May 2024
A great place to stay. Clean. Well maintained. Restaurant and Lounge serve delicious meals at very reasonable prices. Staff is friendly and courteous. Excellent place.
Comment from Hotel Management
11 May 2024 by Arsh, Hotel Management
Dear Shelley, Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We are extremely happy that you enjoyed your stay with us and do hope to host you again very soon. Thank you again, have a wonderful day.
by A verified traveler from Calgary
Posted 10 May 2024
Access limited due to construction.
Comment from Hotel Management
11 May 2024 by Arsh, Hotel Management
Dear Wayne,Thank you for your feedback, i apologize for the inconvenience that may have caused due to the construction going around the hotel. Thank you again for your comment, we do appreciate all feedback as it gives us opportunity to grow and better our services.
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 10 May 2024
Large room.
Comment from Hotel Management
11 May 2024 by Arsh, Hotel Management
Dear Serge,Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We are extremely happy that you enjoyed your stay with us and do hope to host you again very soon. Thank you again, have a wonderful day
by A verified traveler from SHERWOOD PARK
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Arsh, Hotel Management
Thank you for your feedback.
by A verified traveler from Whitecourt
Posted 9 May 2024
Easy access to Yellowhead
Comment from Hotel Management
9 May 2024 by Valeria, Hotel Management
Dear Chris,Thank you for your feedback, we regret to hear that you weren't 100% satisfied with us and would love to hear what we can do better, so we can have the issue fixed before your next visit. Thank you again for your comment, we do appreciate all feedback as it gives us opportunity to grow and better our services.
by A verified traveler
Posted 7 May 2024
Due to rain, water was coming inside
Comment from Hotel Management
8 May 2024 by Arsh, Hotel Management
Dear Gursimrat,Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We apologize for the inconvenience that may have caused due to water dripping from the window, our Maintenance is working to fix it. Thank you again, have a wonderful day.
by A verified traveler
Posted 6 May 2024
Transportation is not very convenient due to construction. Hotel is very clean.
Comment from Hotel Management
6 May 2024 by Valeria, Hotel Management
Dear Cong,Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We are extremely happy that you enjoyed your stay with us and do hope to host you again very soon. Thank you again, have a wonderful day.
by A verified traveler
Posted 6 May 2024
Staff were great room was clean
Comment from Hotel Management
6 May 2024 by Valeria, Hotel Management
Dear Peter,Thank you so much for taking the time to leave us your feedback and for selecting the Chateau Nova Yellowhead Hotel. We are extremely happy that you enjoyed your stay with us and do hope to host you again very soon. Thank you again, have a wonderful day.
