Ratings based on 1,768 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Convenient to the city, big rooms maybe a little tired.
Comment from Hotel Management
29 Apr 2024 by Joe Montoya, Hotel Management
Thank you for sharing your feedback! We're glad to hear our convenient location suited your needs. We're always looking for ways to improve, so we appreciate your insight on the room condition. Rest assured, we'll take your comments into consideration for future enhancements. We hope to have the opportunity to host you again soon!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by David Kieselhof, Hotel Management
Thanks for the great review! Feel free to come see us again!
by A verified traveler
Posted 29 Apr 2024
Better price and parking payments than other downtown hotels.
Comment from Hotel Management
29 Apr 2024 by Joe Montoya, Hotel Management
We're thrilled to hear you found our pricing and parking options to your satisfaction! Providing value and convenience are top priorities for us. We look forward to welcoming you back on your next visit to downtown.
by A verified traveler
Posted 29 Apr 2024
Sadly there isnt a pool. But was still a good hotel with convinent parking and area
Comment from Hotel Management
30 Apr 2024 by David Kieselhof, Hotel Management
Thanks for the great review! You're right unfortunately we don't have a pool. We are glad, however, you were otherwise please with our hotel. Come see us again!
by A verified traveler
Posted 28 Apr 2024
Loved the view of the river valley from our hotel room!
Comment from Hotel Management
28 Apr 2024 by Joe Montoya, Hotel Management
We greatly appreciate your fantastic review of our hotel, especially highlighting the stunning views. We're delighted to learn that you enjoyed these aspects of your stay. We’re looking forward to the chance to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by David Kieselhof, Hotel Management
Thanks for giving us such a positive review! Come see us again!
by A verified traveler
Posted 28 Apr 2024
The exit door on the park-aid was broken. The pillows were a little hard for my liking the the blankets were quite stiff
Comment from Hotel Management
28 Apr 2024 by Joe Montoya, Hotel Management
We appreciate you sharing your recent hotel experience with us. Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the broken exit door and the discomfort caused by the pillows and blankets. Your feedback is invaluable as we strive to continually enhance our guests' experience. We will address these concerns promptly to ensure they are rectified for future guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.
by A verified traveler
Posted 27 Apr 2024
We especially loved the view from our room. The layout of the hotel was unique and the staff were lovely. We would absolutely stay here again.
Comment from Hotel Management
28 Apr 2024 by Joe Montoya, Hotel Management
We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Loren Hidalgo, Hotel Management
Hi Jackie,We appreciate you sharing your recent hotel experience with us. Your feedback is invaluable in helping us enhance our service. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for a better experience.Sincerely,Loren Hidalgo
by A verified traveler
Posted 26 Apr 2024
Very friendly security guard, cleaning up outside, very nice to see. Staff was friendly, great location.
Comment from Hotel Management
26 Apr 2024 by Joe Montoya, Hotel Management
We extend our gratitude for sharing your recent hotel stay experience with us. Your kind words serve as recognition for our dedicated team who consistently strive to provide exceptional guest service. We look forward to your next stay with us.
