Ratings based on 993 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
This property was safe quite clean and very nice I would recommend this property to friends and family.
by A verified traveler
Posted 25 Apr 2024
It was an old dated hotel that needs a face lift. It is not worthy of more than a one night stay.
Comment from Hotel Management
25 Apr 2024 by Naty, Hotel Management
Dear Janice ,Dear Esteemed Guest,We extend our gratitude for taking the time to provide feedback on your recent stay at Quality Inn Edison, New Jersey. Your input is invaluable to us as we continually strive to deliver outstanding service to all our guests. We are disheartened to hear of your perception that our hotel may require updates. It is surprising, as we typically receive commendations for our cleanliness and operational efficiency. Nonetheless, we acknowledge and respect your individual perspective.Rest assured, we are dedicated to enhancing both our services and facilities. We aspire to not only surpass your expectations during your next visit but also potentially unveil improvements to our property. Your patronage is highly valued, and we eagerly anticipate the opportunity to offer you an elevated experience upon your return.Warm regards,Natacha PerezQuality Inn Edison, New Jersey
by A verified traveler
Posted 23 Apr 2024
The space was quiet and safe
Comment from Hotel Management
23 Apr 2024 by Natacha, Hotel Management
Dear Cary,Thank you for sharing your feedback on your recent stay at Quality Inn Edison, New Jersey. We deeply appreciate your input and are delighted that we were able to deliver exceptional service during your visit. Our team is committed to continuous improvement, and we eagerly anticipate the opportunity to welcome you back for an even more remarkable experience.Best regardsNatacha
by A verified traveler
Posted 20 Apr 2024
Bathroom toylet is block i call many time
Comment from Hotel Management
21 Apr 2024 by natacha, Hotel Management
Dear Sima,Thank you for taking the time to provide feedback about your recent stay at the Quality Inn in Edison, New Jersey. Your feedback is highly valued as we continuously strive to enhance our services based on guest reviews. I apologize for the inconvenience you experienced with the toilet in your room. Upon checking with my team, we did offer to relocate you to another room due to the unavailability of a plunger. However, I understand your decision to stay in the same room, and I regret that our maintenance team could only address the issue the following morning at 9 AM.We sincerely hope that this isolated incident does not overshadow your overall experience with us. We would be honored to welcome you back on your next trip to Edison, New Jersey, and provide you with a superior stay that reflects our commitment to guest satisfaction.Warm regards,Natacha PerezQuality Inn Edison, New Jersey
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Natacha, Hotel Management
Dear Saicharan,We sincerely appreciate you taking the time to provide us with feedback regarding your recent stay at the Quality Inn in Edison, New Jersey. Your feedback is truly valuable to us, and we are grateful for the time you took to fill out the survey.We eagerly anticipate your next visit to Edison, New Jersey, and we look forward to the opportunity to welcome you back and provide an even more exceptional level of service.Thank you once again for sharing your thoughts with us.Warm Regards ,Natacha Perez
by A verified traveler
Posted 14 Apr 2024
My stay was Quiet and Safe and I liked the mini fridge.
Comment from Hotel Management
15 Apr 2024 by Natacha, Hotel Management
Dear Carey,We sincerely appreciate you taking the time to provide us with feedback regarding your recent stay at the Quality Inn in Edison, New Jersey. Your feedback is truly valuable to us, and we are grateful for the time you took to fill out the survey.We eagerly anticipate your next visit to Edison, New Jersey, and we look forward to the opportunity to welcome you back and provide an even more exceptional level of service.Thank you once again for sharing your thoughts with us.Warm Regards , Natacha Perez
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Natacha, Hotel Management
Dear Denisha,We appreciate you taking the time to share feedback about your recent experience at Quality Inn in Edison, New Jersey. Your input is highly valued as it enables us to continuously enhance the level of service we offer. While we are grateful for your feedback, we would greatly appreciate more specific details on areas where we fell short in meeting your expectations. We are committed to delivering exceptional service, and your insights are instrumental in helping us achieve this goal. We invite you to visit us again the next time you are in the Edison, New Jersey area so that we may have the opportunity to provide you with the exceptional service that is characteristic of our establishment. Thank you once again for choosing Quality Inn, and we look forward to welcoming you back in the near future.Warm regards,Natacha Perez
by A verified traveler
Posted 13 Apr 2024
There was Roaches and not very clean.
Comment from Hotel Management
14 Apr 2024 by Natacha, Hotel Management
Dear Shirley,Dear valued guest,Thank you for taking the time to provide feedback on your recent stay at Quality Inn in Edison, New Jersey. Your input is highly appreciated as we strive to deliver exceptional service to all our guests. We are disappointed to hear that we fell short of meeting your expectations during your stay. Please know that we take your concerns very seriously and will address them promptly. Your satisfaction is our top priority, and we are committed to resolving any issues you may have experienced.We sincerely apologize for any inconvenience this may have caused and hope that this does not overshadow your overall impression of our property. We would be grateful for the opportunity to make amends and provide you with the outstanding service that we are known for.On behalf of our entire team, we invite you to visit us again so that we can demonstrate the high standards of hospitality that we are proud of. Thank you for your understanding, and we wish you safe travels.Warm regards, Natacha PerezQuality Inn Edison, New Jersey
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Naty, Hotel Management
Dear Birinder,Thank you for sharing your feedback following your recent stay at Quality Inn Edison, New Jersey. Your insights are greatly appreciated as we continuously strive to enhance our guest experience. We eagerly anticipate your next visit and aspire to provide even more exceptional service to surpass your previous stay. Your return is eagerly awaited, and we look forward to receiving your next review.Warm regards,Natacha PerezQuality Inn Edison, New Jersey
