Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Mar 2024
Thank you so much everything was wonderful! we loved our stay! and the pool is amazing too!
Comment from Hotel Management
21 Mar 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Ashley,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,
by A verified traveler
Posted 29 Feb 2024
Excellent.
Comment from Hotel Management
1 Mar 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Bridget,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 Expedia.I am thrilled to see that you had a fantastic stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
by A verified traveler
Posted 25 Feb 2024
Customer service was exemplary an the location was perfectly placed to everything.
Comment from Hotel Management
25 Feb 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Phancy,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 on Expedia.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
by A verified traveler
Posted 18 Feb 2024
The perfect hotel in every way, staff, rooms, breakfast and the Pompodour restaurant was amazing
Comment from Hotel Management
20 Feb 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear David,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Hunter,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,
by A verified traveler from Wirral Merseyside
Posted 9 Feb 2024
Beautiful hotel, the best we’ve ever stayed in. Beautifully decorated and so comfortable.
The staff were so helpful and friendly.
We would highly recommend.
Comment from Hotel Management
9 Feb 2024 by Victoria Genova-Personal Concierge, Hotel Management
Dear Vivien,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
by A verified traveler
Posted 5 Feb 2024
Lovely hotel
However I left an item behind.
I had to make two calls and was then told they had found nothing.
Rather disappointing as I know I left item in my room.
Comment from Hotel Management
7 Feb 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Vincent,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am saddened to hear that we are unable to locate your lost property. We treat all our guest queries of high importance and I am sorry to hear that you are disappointed.Rest assured that I have passed on your comments to the management team at housekeeping.They should be in contact with you as soon as they can.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
by A verified traveler
Posted 29 Jan 2024
Centrally located. Convenient extras.
Comment from Hotel Management
29 Jan 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Richard,Thank you very much for rating us a perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
20 Jan 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Roy,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
20 Jan 2024 by Waldorf Astoria Edinburgh - The Caledonian, Hotel Management
Dear Raymond,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
