Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Location
by A verified traveler
Posted 23 Apr 2024
Breakfast was very good. And the property is <10 min drive from key Edinburgh attractions..
by A verified traveler
Posted 22 Apr 2024
Convenient to sites
by A verified traveler
Posted 22 Apr 2024
Excellent customer service
by A verified traveler
Posted 16 Apr 2024
The staff was good, it's a nice quiet area. The amenities did not blow me away, but the hotel was fine. The room service was pricey.
by A verified traveler
Posted 14 Apr 2024
Spacious Room, Great Food, but not family-friendly
Stayed at Novotel Edinburgh Centre for three nights with my family, including a tween and a 5-year-old. The room was spacious and modern, but not suitable for families with small children.
Separate toilet without water for hand washing was impractical for kids needing assistance. Lack of a hand shower in the bathtub made bathing difficult without getting ourselves wet. Additionally, no latch for privacy in the bathroom or toilet, coupled with non-opaque doors, made it inconvenient for families.
Temperature control was inadequate, leaving us hot and uncomfortable at night. A broken fridge exacerbated the issue, emitting heat instead of cooling our food sufficiently.
On the upside, the restaurant food was excellent with a variety of options for breakfast. Kids enjoyed the fun of cooking their own waffles. Staff were helpful and attentive.
Overall, while the food and staff were commendable, the room layout and amenities were not family-friendly.
by A verified traveler
Posted 9 Apr 2024
Very few parking spits at hotel, discounted parking 3 blocks away. No real loading zone.
by A verified traveler from New Orleans
Posted 8 Apr 2024
