Ratings based on 956 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Perfect location. The restaurant inside the hotel was very nice. The room was spacious. The front desk was very nice
Comment from Hotel Management
1 May 2024 by Liam Night Manager, Hotel Management
Dear Mollie,Thank you for your kind words! We're thrilled you enjoyed our prime location, spacious rooms, and our restaurant. Our front desk team is always here to assist. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted 30 Apr 2024
Great hotel. Very clean
Comment from Hotel Management
30 Apr 2024 by Liam Night Manager, Hotel Management
Dear Heather,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Maintaining cleanliness is a top priority, and we're thrilled that it contributed to your positive experience. We hope to welcome you back again soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted 30 Apr 2024
The property is difficult to reach from the train station due to construction, which also caused a lot of noise during the day and made it difficult for taxis to pick us up. However, the hotel staff went out of their way to help with everything and the location so close to the royal mile is amazing.
Comment from Hotel Management
1 May 2024 by Liam Night Manager, Hotel Management
Dear Stephanie,Thank you for your feedback! We appreciate your understanding regarding the construction noise. Delighted to hear our team provided exceptional service. We're glad you enjoyed our prime location near the Royal Mile. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Mohamed, Assistant Night Manager, Hotel Management
Dear Peter,Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards
by A verified traveler
Posted 24 Apr 2024
Loved the location - convenient and accessible to many attractions. The staff were very friendly and extremely helpful. Even though the location is in the city centre, the rooms are very quiet. Definitely recommend this hotel.
Comment from Hotel Management
24 Apr 2024 by Mohamed, Assistant Night Manager, Hotel Management
Dear Franny,Thank you for your feedback! We're thrilled to hear you enjoyed our convenient location, friendly staff, and peaceful rooms. It's wonderful to know you had a great experience with us. We appreciate your recommendation and hope to welcome you back soon!Kind Regards,
by A verified traveler
Posted 22 Apr 2024
The room was perfect for us, father and son touring Scotland. And modern. Staff was excellent, cheerful, helpful. Breakfast was abundant, in a bright beautiful room. Impressive place.
Comment from Hotel Management
22 Apr 2024 by Liam Night Manager, Hotel Management
Dear Richard,Thank you for your wonderful review! We're delighted to hear that you and your son enjoyed your stay with us while touring Scotland. Our team takes great pride in providing excellent service, and it's always a pleasure to hear when our guests appreciate it. We're glad you found our rooms modern and comfortable, and that you enjoyed our abundant breakfast in our bright and beautiful dining area. We hope to welcome you back again soon for another impressive stay!Kind Regards,LiamNight Manager
by A verified traveler
Posted 21 Apr 2024
Staff very helpful and friendly.
Beds very comfortable and room service /breakfast v good
Comment from Hotel Management
21 Apr 2024 by Liam Night Manager, Hotel Management
Dear Shahad,Thank you for your kind words! We're thrilled to hear that you found our staff helpful and friendly, and that you enjoyed our comfortable beds and room service/breakfast offerings. We look forward to welcoming you back soon for another great stay!Kind Regards,LiamNight Manager
by A verified traveler
Posted 14 Apr 2024
The staff were really lovely. Breakfast had a fantastic selection.
Room was comfortable and location excellent would stay again. Thank you b
Comment from Hotel Management
14 Apr 2024 by Mohamed, Assistant Night Manager, Hotel Management
Dear Laura,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us, from the comfortable room to our fantastic breakfast selection. Our team strives to provide exceptional service, and we look forward to welcoming you back soon.
by A verified traveler
Posted 11 Apr 2024
The location was excellent
Comment from Hotel Management
11 Apr 2024 by Liam Night Manager, Hotel Management
Dear Jackie,Thank you for your kind words! We're thrilled to hear you enjoyed our excellent location. We strive to provide top-notch service and are delighted it met your expectations. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Mohamed, Assistant Night Manager, Hotel Management
Dear Jonathan, Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards.
