Ratings based on 996 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Shakopee

Posted 26 Apr 2024
The staff was friendly. The rooms are nice. Great place.
Comment from Hotel Management
30 Apr 2024 by Best Western team., Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 26 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Best Western team., Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 26 Apr 2024
Room was very clean. I LOVED that the room wasn’t carpeted. Shower was good. Staff was friendly. Only complaint was the comforter smelled sweaty and it wasn’t mine.
Comment from Hotel Management
30 Apr 2024 by Best Western team., Hotel Management
Thank you for your feedback and staying with us.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Nice place.
Comment from Hotel Management
30 Apr 2024 by Best Western team., Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Best Western team., Hotel Management
Thank you
2 out of 5
by A verified traveler

Posted 22 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Best Western, Hotel Management
Thank you for staying with us
1 out of 5
by A verified traveler

Posted 19 Feb 2024
Rude people, lied to me about rules and wouldn’t let me check in because I was 20 and there rules are 21 but I called twice to double check before booking
Comment from Hotel Management
20 Feb 2024 by BW team., Hotel Management
I apologize for your inconvenience.
3 out of 5
by A verified traveler

Posted 17 Feb 2024
Staff was very nice! Room was average, I found the curtain was broken so the room was not dark in the morning. The mirrors in the bathroom were dirty! Parking lot was very icy. I could hear the people above me walking till 11 PM and up at 6 AM, I was on the second floor
Comment from Hotel Management
18 Feb 2024 by Best Western, Hotel Management
Thank you for staying with us.
3 out of 5
by A verified traveler from Glenview

Posted 17 Feb 2024
The hotel is outdated. Breakfesr is a joke. This was my second time I stayed there and will be my last.
Comment from Hotel Management
17 Feb 2024 by BW team., Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 15 Feb 2024
Very nice and rooms small but comfortable
Comment from Hotel Management
16 Feb 2024 by Best Western, Hotel Management
Thank you