Ratings based on 200 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2023 on Hotels
by A verified traveler
Posted 11 Jun 2023
We loved the peacefulness of this property. Excellent breakfast and wonderfully helpful staff. We rented e-bikes at the property and rode some amazing rides! We can’t wait to return
Comment from Hotel Management
27 Jul 2023 by Bianca Holzmann General Manager, Hotel Management
Dear Julie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bianca Holzmann & the Fürstenhaus Team
by A verified traveler
Posted 25 May 2022 on Hotels
Comment from Hotel Management
8 Jun 2022 by Fürstenhaus am Achensee, Hotel Management
Dear Abdulla,
Thank you very much for your extremely positive feedback about.
We are really pleased that you felt well looked after with us and hope to see you again soon.
Kind regrads from Pertisau
Bianca Holzmann & your Fürstenhaus team
by A verified traveler
Fabulous
Posted 18 Feb 2022 on HotelsThis hotel was absolutely delightful. The staff went out of their way to be helpful and made our stay comfortable and extremely enjoyable. Food was delicious. I cannot it fault it at all.
Comment from Hotel Management
4 Apr 2022 by Tobias Strauß, Hotel Management
Dear Lisa!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Tobias Strauß
by A verified traveler
Posted 3 Oct 2021 on Hotels
Comment from Hotel Management
11 Oct 2021 by Tobias Strauß, Hotel Management
Liebe(r) LIOR ,
vielen lieben Dank für diesen schönen Beitrag.
Es freut uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Gerne geben wir Ihr Feedback an unsere Mitarbeiter weiter.
Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.
Freundliche Grüße aus Pertisau
Ihr Gastgeber Tobias Strauß & das Fürstenhaus Team
by A verified traveler
Posted 24 Aug 2021 on Orbitz
Property location on the water is beautiful and facilities were excellent 4 star.
Guest service (booking/billing unresponsive and very poor, needing improvement. Guests should be wary of booking through Orbitz, as hotel uses third-party booking vendors to give guests the run-around and refuses to correct very obvious charge errors --even when charges were directly COLLECTED AT HOTEL PROPERTY and Orbitz formally replied that hotel collected all the charges. Hotel acknowledged the erroneous charge but refused to correct at check-out (nor weeks afterwards), proceeded with charging guest erroneous amount anyways, and then incredulously put the "commission arrangements" they made with Orbitz the responsibility of the Guest as contingency for their hotel to refund the overcharge.
Dining options also make no allowance for Hotel Guests (even when you have 5 guests staying for 5 nights in 4 separate bookings)-- no guest can get a table reservation for dinner at the hotel the first few nights, and then greeted by a very condescending and unfriendly restaurant Host.
by A verified traveler
Posted 31 Aug 2020 on Hotels
Comment from Hotel Management
9 Sep 2020 by FHA, Hotel Management
Lieber Robert ,
herzlichen Dank für Ihre schöne Bewertung.
Wir würden uns sehr freuen, Sie bald wieder bei uns im Hause begrüßen zu dürfen.
Freundliche Grüße aus Pertisau
Ihr Gastgeber Tobias Strauß & das Fürstenhaus Team
by A verified traveler from Brussels
Posted 3 Jul 2020
Staff went out of their way to help translate items and overall were outstanding
Comment from Hotel Management
4 Jul 2020 by Tobias Strauß, Hotel Management
Dear Nigel,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Your host Tobias Strauß
by A verified traveler
Wonderful as always
Posted 29 Feb 2020 on HotelsEverything was just lovely, especially the food and the wellness area
Comment from Hotel Management
3 Mar 2020 by Tobias Strauß, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Your host Tobias Strauß
by A verified traveler
Posted 9 Jan 2020 on Hotels
