Ratings based on 43 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2020
“Mixed” experience - definitely a beautiful location and an amazing breakfast to kick off the day. That said, we were more than disappointed with the service (evenings) which made us leave with “mixed” feelings. I would love to recommend this place but we did not feel “welcome”. Additionally, portions are rather small (we ordered two dishes each) and the quality of the food is only mediocre.
Comment from Hotel Management
25 Sep 2020 by Florian, Hotel Management
Vielen Dank für deine Bewertung Johann. Wir freuen uns zu hören, dass du sowohl unsere Lage als auch unser Frühstück beeindruckend fandest.
by A verified traveler
Posted 6 Sep 2020
Comment from Hotel Management
25 Sep 2020 by Florian, Hotel Management
Viele Dank für deine Bewertung
by A verified traveler
Posted 11 Sep 2019
The views are amazing. The food was delicious and traditional. The hike up was a little daunting at times but you felt great when you realized you’d done it.
Comment from Hotel Management
12 Sep 2019 by Florian, Hotel Management
Thank you very much for staying with us.
It was a pleasure to have you here at our Berg'k'hof.
Have a great time in Europe. :)
All the best,
Florian
by A verified traveler from Portland, OR
Posted 12 Oct 2018
Absolutely beautiful views, and the hotel itself is pristine and quiet and just lovely. We will definitely be back!
Comment from Hotel Management
16 Oct 2018 by Florian, Hotel Management
Dear Sarah,
thank your very much for staying with us and this wonderful review.
We are very happy to read that you liked to stay at our Berg'k'hof.
We are looking forward to welcome you back in the future.
Best regards and greetings from the Kaisertal
Florian
by A verified traveler from Boston
Posted 28 Sep 2018 on Orbitz
Excellent staff and views from this hike in mountain inn.
Comment from Hotel Management
30 Sep 2018 by Florian Bergk, Hotel Management
Dear Todd,,
thank you very much for your stay and your 5 star rating.
It was a pleasure to host you. :)
Best regards
Florian
by A verified traveler
Posted 30 Jul 2018
Comment from Hotel Management
9 Dec 2018 by Vanessa & Florian, Hotel Management
That`s pretty weird.
Anonymous didn`write anything but voted the worst grade.
If there is anything we can help you with please do not hesitate to contact us.
Best regards
Vanessa & Florian
by A verified traveler
Posted 20 Nov 2023 on Hotels
Der Aufenthaltsbereich ist super schick und modern, unser Zimmer hat auf den buchsungsbilder auch renoviert und modern ausgesehen, allerdings war nur das Bad renoviert. Das Bett war als Doppelbett zusammengeschoben und sehr hart. Die Lage und die Möglichkeiten sind super. Aber der Service wird komplett über das Smartphone abgewickelt, was teilweise ja praktisch ist. Aber in der Gastronomie am Handy zu bestellen finde ich sehr befremdlich. Allgemein war es sehr unpersönlich, wir waren leider enttäuscht.
by A verified traveler
Posted 18 Aug 2023
Haben uns sehr über das schön angepriesene Hotel gefreut, leider kam dann die steil und über Stufen führende Wanderung, die vorher leider nicht ersichtlich war. Das Hotel kann anscheinend nur zu Fuß erreicht werden und ist mit Kleinkind unmöglich. Haben die Anreise abgebrochen. Das Rezeptionspersonal war telefonisch sehr unfreundlich und bot auch keine andere Lösung an um anzureisen. Mir stellt sich die Frage, ob die Lebensmittel etc. alles über den 55 Minuten langen Wanderweg bergauf getragen werden.
by A verified traveler
Posted 30 Jul 2023 on Hotels
by A verified traveler
Posted 25 Jul 2023 on Hotels
Hotellet ligger i smukke omgivelser man skal dog være opmærksom på at man skal parkere neden for bjerget og gå 2,5 km opad i en forholdsvis stejl stigning.. der var meget skiftende personale med ringe sprogkundskaber på engelsk og tysk samt en manager som var meget ubehjælpsom og ikke serviceminded.. vi boede 4 dage på et værelse hvor der lugtede af kloak på badeværelset hvor manageren ikke mente at han kunne nedlade sig til at tage sig af problemet og at vi bare skulle være glade for at der var et badeværelse og ellers kunne vi bare smutte..morgenmaden som kan tilkøbes til 18 euro pr person pr dag burde koste det halve.. den var ikke 18 euro værd.. selve naturparken er meget smuk og der er mange gode vandre ruter.. vi kommer ikke tilbage til dette hotel..
