Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The accommodations were adequate. We came for a wedding and just needed a place to sleep for the night. Very expensive for us. We didnt use any of the amenities.
Comment from Hotel Management
20 May 2024 by Front Desk, Hotel Management
Hi Tammy thank you for the review! Hope you enjoyed your stay and the wedding!
by A verified traveler
Posted 20 May 2024
The waterpark and arcade were fantastic. The room was well stocked and clean. The man at the front desk was wonderfully helpful. I will definitely stay here again.
Comment from Hotel Management
20 May 2024 by Front Desk, Hotel Management
So glad to hear that our staff and facility were top notch! We look forward to seeing you again.
by A verified traveler
Posted 5 May 2024
Great place!
Comment from Hotel Management
6 May 2024 by Front Desk, Hotel Management
Thank you Krissy for the review!
by A verified traveler
Posted 2 May 2024
Na
Comment from Hotel Management
4 May 2024 by Metropolis Resort Staff , Hotel Management
Thank you for your review, Thomas! We appreciate the feedback.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Metropolis Resort Staff, Hotel Management
Thank you for your review, Marrissa! We appreciate the feedback!
by A verified traveler
Posted 27 Apr 2024
It’s a fun, clean place for the entire family! Lots of things to do inside and outside! Food is great, Arcade is fun and the pool is very clean and it’s actually warm!
Comment from Hotel Management
28 Apr 2024 by Metropolis Resort Staff, Hotel Management
Thank you for your review, Chelsea! We appreciate the feedback and are glad you enjoyed your stay!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Metropolis Resort Staff, Hotel Management
Thank you for your review, Charlotte! We appreciate the feedback!
by A verified traveler
Posted 24 Apr 2024
Was very unimpressed, we will go to the Dells next time and spend more money instead of trying to save
Comment from Hotel Management
25 Apr 2024 by Front Desk, Hotel Management
Sorry we didn't meet your expectations. Thank you for the review and feedback Celeste!
by A verified traveler
Posted 20 Apr 2024
The fold out sofa mattress was unusable. It was just exposed interspring. The front desk brought up a cot to compensate us.
Comment from Hotel Management
25 Apr 2024 by Front Desk, Hotel Management
Hi Marcelle, glad our staff were helpful and thank you for the review and feedback!
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Front Desk, Hotel Management
Thank you Courtney!
