Ratings based on 248 Verified Reviews
2.9 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from League City
Posted 26 May 2024
All good but website says pool. We asked and were told it's permanently closed.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Denise, We regret any inconvenience caused by the temporary closure of our pool. For the most up-to-date amenities information, we recommend contacting our front desk directly before your next stay. Thank you for your understanding, and we hope to welcome you back in the future.
by A verified traveler
Posted 23 May 2024
It’s ok to stay a night and leave but there’s bugs everywhere and it’s old
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Rae, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 2 Apr 2024
Everything was fine.the breakfast could have used toast and some protein.
Comment from Hotel Management
5 Apr 2024 by Manager, Hotel Management
Hello carol,Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast options and will certainly pass them along to our team for consideration. We hope you had an overall pleasant stay and look forward to welcoming you back again in the future.
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
15 Mar 2024 by M, Hotel Management
Dear Matt,Thank you so much for our exceptional ratings. We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of valued guests like you. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
by A verified traveler
Posted 18 Feb 2024
Easy quick check in. Super clean room. When pulling up I was not expecting it to be as nice as it was. I’m pleasantly surprised. Fixing the pool would greatly enhance this property!
Comment from Hotel Management
20 Feb 2024 by Manager, Hotel Management
Hello Heather,Thank you for sharing your positive check-in experience and feedback on our clean rooms. We appreciate your kind words. We will take your pool feedback into consideration for future improvements. Your insights are valuable to us for enhancing our guest experience.
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Manager, Hotel Management
Hello Mark,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and we hope you had a great experience with us. Should you have any feedback to share, please do not hesitate to reach out to us directly. We value your input and would love to further improve our services. We hope to welcome you back in the future for an even better stay.
by A verified traveler
ABSOLUTELY PERFECT!!
Posted 29 Dec 2023 on HotelsAfter driving 14 hours and needing to drive 14 more hours we stopped at this location. The front desk clerk was super nice and the check in was super quick and once we got to the rooms, we were pleasantly surprised at how beautiful the rooms were. They were updated, the beds were beautiful platform beds, beautiful wood floors and everything was just perfect for the cost. Ill definitely be staying here again on my return trip. I lo ed it and I'm military and very meticulous about cleanliness and eatness. They did not disappoint at all. I also locked the room door and left my pillow in the room and when I went to the fron desk at 3 am , the lady desk clerk was very pleasant and helpful and walked me personally to the room to allow me access, to get my pillow. I loved it! Anyone who stays here will be pleased.
Comment from Hotel Management
30 Dec 2023 by Manager, Hotel Management
Hello Teralyn,Thank you for choosing to stay with us and for taking the time to share your positive experience! We are thrilled to hear that you found our rooms beautiful and well-maintained, and that our staff provided you with excellent service, especially during your late-night request for access to your room. We appreciate your attention to cleanliness and neatness, and we look forward to welcoming you back on your return trip. Safe travels!
by A verified traveler
Posted 2 Nov 2023
For the price it was okay.
Comment from Hotel Management
2 Nov 2023 by M, Hotel Management
Dear Jimmy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
by A verified traveler
Posted 30 Sep 2023
Dirty and smelled in the room. Construction was halfway done in lobby and when I checked in, he was so busy on his AirPods, I couldn’t tell who he was talking to and he got an attitude about it
Comment from Hotel Management
1 Oct 2023 by Manager, Hotel Management
Hello dennis,Know that your voice is of tremendous importance to us and we value your comments about our room and your comments about our construction. We hope to see you again and that you will be truly impressed with our continued improvements.
by A verified traveler
Posted 25 Sep 2023
It was nice
Comment from Hotel Management
26 Sep 2023 by Manager, Hotel Management
Hello Lori,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you will return so that we can provide you an even superior experience.
