Ratings based on 49 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Bed sheets looked not changed and stained, double mattress was terrible, sink was blocked, area between sink and wall clearly not cleaned for weeks. The so called breakfast was non existent: some old croisants reheated in an oven,some cold milk and cereal that about sums it all....ooo no , some boiled egs as well.
Very dissapointed after paying £147 for a night for the so called :" triple room with sea view".
Got fooled by the positive reviews (only 45 on expedia at the time of booking) which I cannot understand how they can be genuine after our experience. Definately not worh 147/ night..... maybe under £50.....so disapointing .
by A verified traveler
Posted 13 Mar 2024
Staff was super helpful and friendly. Rooms were clean and of great quality. All round pleasant stay!
by A verified traveler
Posted 18 Feb 2024
Great! Clean and comfy. Although, it’s quite noisy with other guests coming in and out.
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 26 Nov 2023
Awesome room (room9) safe and helpful.
by A verified traveler
Posted 27 Oct 2023
We had a very cozy and quiet time, would love to come back again. Lee welcomed us warm and friendly prepared us a large room than , Lorraine helped us with the breakfast in the morning, everything was neat and organised.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Nice small hotel, ideal for a short break. Very close to the Seafront and easy access to the town.
The stand out for me was warm welcome at breakfast and level of service by the lady in the breakfast room.
The single room is compact but nice sea view and sound of the waves. Warm and well equipped.
I was in Eastbourne for work so didn’t spend a lot of time at the hotel but happy with my stay.
by A verified traveler
Posted 9 Sep 2023
by A verified traveler
Great bed & breakfast accommodation on sea front!
Posted 23 Aug 2023 on HotelsWe enjoyed staying at this small hotel with excellent customer service, a warm welcome and staff very friendly. Room was same as pictured on website with a lot of space between the comfy beds and view looking out to the town rather than ocean. Tea/Coffee making facilties, fresh clean sheets & towels were provided for our 2 day stay. The ensuite bathroom was disappointing though as older bath, sink & toilet needs updated and only a hand held shower from the mixer taps was attached to the tiles with no screen or shower curtain provided. There wasn't any plug to have a bath either. We were offered a free continental full breakfast on both days in the kitchen/dining room which we didn't think was included in the price so made up for the older style ensuite bathroom. Hotel was situated across from the sea front not far from Grand Parade, shops and train station.
by A verified traveler
Posted 18 Aug 2023
Lovely decor in room great sea view very convenient for seafront and main amenities.
Bell to call for help at reception was not available as was charging. Suggest having a spare or ordinary bell availble as it was hard to raise someone
