Ratings based on 111 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The refrigerator did not work - not enough cream or sugar - only shampoo and soap and no one on site - the place was clean and pretty but too impersonal for me
by A verified traveler from Fries
Posted 11 May 2024
Comment from Hotel Management
14 May 2024 by Team Sandy Neck, Hotel Management
Thank you, Amy. We hope you visit again soon.
by A verified traveler from Sevierville
Posted 7 May 2024
Very nice boutique accommodations. Bathroom is little.
Comment from Hotel Management
14 May 2024 by Team Sandy Neck, Hotel Management
Thank you, Craig. We hope you visit again soon.
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 6 Jan 2024
Ok for the purpose
Comment from Hotel Management
28 Feb 2024 by Team Sandy Neck, Hotel Management
Thank you for visiting with us.
by A verified traveler
Posted 7 Nov 2023
by A verified traveler
for sure won't stay again
Posted 24 Oct 2023 on Hotelsthe remote for room temperature was impossible to figure out. (Hence we froze) the toilet was sized for use by a child (much too low for an adult). shower so small that you could not turn around in it and the handle would not stay on. no telephone in room at all. there weren't any comfortable chairs in the room just to sit on to plan your day. door had code entry that we had to scramble to get because it was not provided to us ahead of time. the adjoining room had merely a slide bar, no lock (very concerning since we did not rent that room as well. room not comfortable for average sized adults .tv reception was very bad, channels pixelating incessantly. no coffee in room. attic access just above the bed? (also a safety concern) room looks like it was decorated by the christmas tree shop .INNKEEPER WAS NO WHERE TO BE FOUNDl
by A verified traveler
Posted 22 Oct 2023 on Travelocity
by A verified traveler
Posted 15 Oct 2023
by A verified traveler
Calling the health department
Posted 9 Oct 2023 on HotelsWe didnt stay.No one was available to check us in.I asked a man drinking in the parking lot if he could contact the owner.He said he knew him personally he called him and owner Ryan gave him are door code to give to us!!! So we can say there was zero security.
We at that point had decided to find other accommodations.I did however inspect the room,it was in no way shape or form the one on website....within 1 minute the room came alive.I had a close look above the rear window curtains and there were half dozen bedbugs,clinging to the wall waiting for there next meal.
