Ratings based on 618 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
This is my second stay
Comment from Hotel Management
20 May 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!
by A verified traveler
Posted 17 May 2024
Breakfast & parking is included. Wish they had a hot tub or sauna
Comment from Hotel Management
20 May 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!
by A verified traveler
Posted 13 May 2024
Pros: Room was clean and had everything we needed. Very spacious.
Cons: You can hear the neighbors and parking was a little hard to find.
Comment from Hotel Management
13 May 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon.
by A verified traveler
Posted 5 May 2024
The room is very comfortable and spacious.
Comment from Hotel Management
8 May 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!
by A verified traveler
Posted 27 Apr 2024
The staff was very friendly, very accommodating to our request for a ground level room, and check in was super quick!
Comment from Hotel Management
29 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon!
by A verified traveler
Posted 21 Apr 2024
Stay was pleasant, room was nice/clean.
Comment from Hotel Management
22 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
29 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon.
by A verified traveler
Posted 14 Apr 2024
The room smelled like some one had smoked in it
Comment from Hotel Management
15 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We are sorry to hear about the smell of smoke, as all of rooms are non-smoking. We appreciate your feedback and hope to welcome you again soon.
by A verified traveler from Fresnoc
Posted 7 Apr 2024
Comment from Hotel Management
10 Apr 2024 by The Residence Inn, San Mateo/SFO, Hotel Management
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.
