Ratings based on 989 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
It’s very shabby, very old. I stayed for 4 days, I regretted staying there because I could have gone to other hotels for same price much nicer. As a matter of fact, although I prepaid, I stayed one night at the same time at double tree, it was so much nicer, same price. The last day, I agreed with reception that as long as I leave before one, it’s ok.. 11.45 a lady screamed through door, you must leave by 12, I felt humiliated talked to like a dog. I found out it’s one of the worst areas in Austin! Never again will I stay there!!!!!
by A verified traveler
Posted 2 Jun 2024
Too many people sit around the area and walk around it was weird and noisy, housekeeping knocked on my door 3 times before check out. The lady that checked me in was the only person that was decent.
by A verified traveler
Posted 20 May 2024
My second time staying. Price is good and great service
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Thank you Jose for sharing your rating. We are sorry to see that not everything was as it should be during your stay. We will work hard with our company and staff to improve.
by A verified traveler
Posted 17 May 2024
Olga, Dayna and Alyssa were always patient and kind when we needed small help with tv remotes, tv and necessary utensils for food deliveries. Be aware that you may hear sirens due to this hotel being so close to a hospital. Right across from 24/7 Whataburger which is great for night owls. And healthier options in walking distance (IE Chipotle, subway)
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Thank you for taking the time to share your feedback. We are happy to hear that our staff was welcoming and able to resolve any concerns you brought to them. We appreciate your time in sharing these comments and look forward to being of service to you once again.
by A verified traveler from Schaumburg
Posted 14 May 2024
Rooms are very old and dirty.
by A verified traveler
Posted 13 May 2024
Very pleasant and friendly staff.
The property needs an upgrade. Carpets were stained and smelling. Saw some bedbugs. Alot of homeless people in the area walking around.
by A verified traveler
Posted 13 May 2024
It was my worst experience with La Quinta inns it was dirty and full of roaches I was supposed to stay 2 days but I couldn’t do it I barely made it staying there one night cause I never imagined how bad it was going to be
by A verified traveler
Posted 12 May 2024
Hotel was so stinky and i had to move to new hotel
by A verified traveler
Posted 10 May 2024
The room it self was in poor condition.
