Ratings based on 57 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not sure how it is rated a 4 star
Posted 31 Dec 2023 on HotelsOn check in, I was allocated a wrong room which had a carpet and musty.
The lady reallocated me to the correct room which had a broken mirror.
Showers not working, broken wooden floor, not opening windows.
by A verified traveler
Posted 29 Dec 2023 on Hotels
by A verified traveler
Posted 14 Oct 2023 on Hotels
by A verified traveler
Posted 6 Nov 2020 on Hotels
by A verified traveler
Best breakfast and dinner - Swimming pool
Posted 14 Jan 2020 on HotelsThis establishment is safe in a quiet environment next to a lot of amenities. There is a bar. There is a free breakfast. The Internet is not good, and security guards lock the main door of the building until 5:30 am. Other than that, it worth every penny we paid for.
Comment from Hotel Management
15 Jan 2020 by Lizelle , Hotel Management
Dear Ms Nosicelo, Thank you for that wonderful feedback. We will work on the Internet. The main door is not locked, but I think it does get stuck at times.
Kind regards and thanks Lizelle
by A verified traveler
Posted 11 Nov 2019 on Hotels
by A verified traveler
Posted 16 Jan 2019 on Hotels
First Given Garden Cottage Room 20, Room was smelling, Geyser was repaired. . Yellow Water Even after running tap for 30 minutes, Wash Basin out of Bathroom, In Shower there is no soap holder, bath Room no towel hanger. . After shower have to go out wet to get towel from room, Making whole floor wet. Bathroom Lamp was Fuse, If leave Bathroom Windows open. . Seeing people passing by. . . No privacy.
After all complain shifted to Room 8, which was very Good.
Breakfast was Good, Though we are Veg. ate only Cereals, Bread / Butter, Coffee
Comment from Hotel Management
27 Jan 2019 by Lizelle , Hotel Management
Dear CS,
Thank you so much for your feedback and for choosing Park Place for your stay whilst here in East London. We do appreciate your support. We do apologize that your initial room wasn't a good experience. We look forward to having you stay with us again. Thank you very much.
by A verified traveler
Good Value for money
Posted 21 Sep 2018 on Hotelslocatipon, is very town central, there's schools around that can be a little noisy around the arrival and closure times. So one needs to be very careful when leaving and coming back in the afternoon.
The venue itself,was ok. I think for the price I paid it was ok. Breakfast was less variety on offer then other general places. If you are going for business trip, wifi is superb. Overall i was ok.
Comment from Hotel Management
26 Sep 2018 by Lizelle , Hotel Management
Dear Ziningi,
Thank you so much for that review. We take note of your breakfast variety comment and will seek to improve in that area. Regards Lizelle
by A verified traveler
Posted 1 Aug 2018 on Hotels
Comment from Hotel Management
28 Sep 2018 by Lizelle , Hotel Management
Dear Karlien,
Thank you for that rating, we do appreciate it. Let us know whether there is anything we can do to improve the experience with us. Warm regards Lizelle
Recommended
for Getaway With Friendsby A verified traveler
A bit af a disappointment
Posted 18 Feb 2018 on HotelsArea a bit of a surprise on the down side, not sure how the 4 stars was achieved... problems with plumbing (never fixed the 3 nights I was there ) WiFi - hmm gave up used 3g - seems like the breakfast is finished at 0800 - also on sundays ...... will not stay here again ....
