Ratings based on 4 Verified Reviews
3.8 Room cleanliness
4.5 Service & staff
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
The property is falling apart and what is fixed has things that don’t work.. the whirlpool takes 2 hrs to fill so it’s cold by the time it’s done, it looks like they are just bandaging the place
Comment from Hotel Management
23 May 2024 by Eric, GM, Hotel Management
Our apologies that your recent stay was not up to the proper standards you anticipated. We are extremely excited that our property continues to move forward with multiples projects that are improving and enhancing our hotel. Unfortunately, the current disarray you experienced is a direct result of what is happening now. We are confident that, if you were to return to us in the future, you will see a revamped and upgraded facility. We thank you for the feedback.
by A verified traveler from East Falmouth
Posted 22 May 2024
Quite nice for the price!
Comment from Hotel Management
22 May 2024 by Eric, GM, Hotel Management
Thank you very much!
by A verified traveler
Posted 17 May 2024
Hotel under renovation
Comment from Hotel Management
20 May 2024 by Eric, GM, Hotel Management
Thank you for the review, Barbara. We're excited to be near the finish line of our renovations. We look forward to your next stay so that we can show off all of what has been accomplished. Thank you!
by A verified traveler from Billerica
Posted 5 May 2024
Nothing to complain about. Rooms were updated/ modern and very clean. Main lobby was under going renovations so it was a mess over there, very old and outdated looking, but again renovations were happening. Staff was extremely friendly helpful.
Comment from Hotel Management
6 May 2024 by Eric, GM, Hotel Management
Thank you; we're glad you enjoyed the updated room, and we are very excited for our other changes currently happening at the property. We look forward to assisting you on another visit in your future!
