Ratings based on 1,764 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Great
by A verified traveler from Kirkland
Posted 17 Jun 2024
Well located. Close to airport and attached to mall
by A verified traveler from Denver
Posted 16 Jun 2024
Bartender is a scammer. I was exhausted from the trip and shopping. I stopped at the bar and asked for Kendall Jackson Chardonnay. He said the only wine similar is “ABC”. i drank a glass at the bar and then ordered two to go to my room and he brings me the bill. 27.00 for one glass, bill was 91.00! I couldn’t believe that he didn’t tell me it was the most expensive wine on the menu. He said I asked for KJ and he offered me the closest thing.. KJ is 11-20/bottle from the store. Most restaurants sell the bottle for 30-35.00. It reminded me why I said in the past I will not go back to Radisson Blu. I’ve been there 3 times, each time upcharged or scammed.
Update: The next morning I went back to the bar and I asked the new bartender. What wine do you recommend that similar to Kendall Jackson? He said our Chardonnay are a little bit on the sweeter side so he would just recommend the house Chardonnay. The house chard is 8 dollars a glass.
I told him what happened and he cringed and looked like he was embarrassed that his coworker was such a jerk.
They asked if I wanted to talk to the manager and I said yes. I didn’t intend to ask for my money back because I know it was my bad that I was dumb enough not to ask how much the wine was.💲💲 The bar manager Michelle came in and I told her what happened. She stared at me with a steely eyed manager look and asked me my name and my room number. She said we will be removing the 102.00 bar tab from your room charges. TY Michelle!
by A verified traveler
Posted 16 Jun 2024
I expected a more luxurious hotel because of its name and the price I paid. Front desk needs to be more friendly. I requested for an extra amenities but they did not bring it in my room. The only thing I like about this hotel is the easy access to the mall of America.
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 14 Jun 2024
I came here with family. The hotel is connected to the mall which was very convenient. The theme park was great. My children had so much fun. Our room was very nice, we stayed in a suite.
by A verified traveler
Posted 13 Jun 2024
It was very clean easy to get to food was great. Room was very clean and comfortable beds.
by A verified traveler
Posted 13 Jun 2024
All was great. Parking is the issue. We did valet parking and the pricing is outrageous. Be aware. We did not even get an itemized receipt for parking.
by A verified traveler
Posted 13 Jun 2024
Great stay other than room amenities such as coffee never getting replaced by housekeeping and having to ask every day for coffee supplies and never getting clean glasses in the bathroom. Not sure how much more than making the bed and folding towels was actually cleaned or kept up.
by A verified traveler
Posted 11 Jun 2024
Few steps away from MOA.. friendly staff, need to change the carpet tho in the room. Elevator bit dark
