Ratings based on 1,378 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
The room and hotel was very dirty. The beds are very worn. There were plenty of sketchy people loitering in the area.
by A verified traveler
Posted 17 Jun 2024
Clean sheets but very smelly room with stains on walls and lamp, some disrepair, stained carpet, smoke smell pervasive. The shuttle to the airport was so late, I almost missed my flight.
by A verified traveler
Posted 17 Jun 2024
Staff was very friendly. Room was clean and beds comfortable.
Only issue; we requested a wheelchair accessible room and we’re not given one. The wheelchair did not fit in the bathroom and this was a hardship fir my wheelchair-bound daughter.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 16 Jun 2024
We previously stayed here for park and fly, no more free park if stay and fly and room smelled musty, black mold in shower, and air conditioning sounded like jet plane taking off constantly.
by A verified traveler
Posted 16 Jun 2024
Roaches in the rooms. Dirty halls, inconvenient breakfast times for early flights. Kids telling the n word
by A verified traveler
Posted 16 Jun 2024
The parking lot has huge holes in it and all kinds of weeds outside kids running down the hallway using their outside voices and the people behind the counter you can't really understand also no elevator so have to carry your own suitcase up stairs
by A verified traveler
Posted 15 Jun 2024
Very dated. Carpet in hallways have seen a better day. Room is out of the 1970s.
Comment from Hotel Management
15 Jun 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler
Posted 13 Jun 2024
The staff was nice.
Comment from Hotel Management
14 Jun 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 12 Jun 2024
Eady check in and out. Easy to find and park. Room was perfect for my teen and I!
Comment from Hotel Management
14 Jun 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us.
