Ratings based on 1,087 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Nice
Comment from Hotel Management
17 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it! We are glad to see you enjoyed your stay with us!
by A verified traveler
Posted 17 Jun 2024
Close to mall and restaurants attached to hotel
Comment from Hotel Management
17 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it! We are glad to see you enjoyed your stay with us! Our proximity to the Mall of America and several restaurants is definitely a plus!
by A verified traveler
Posted 17 Jun 2024
Check in was super quick and easy.
Comment from Hotel Management
17 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it! We are glad to see you enjoyed your stay with us!
by A verified traveler
Posted 14 Jun 2024
Staff was friendly and had no problem with the early check in
Comment from Hotel Management
14 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to respond to the survey. I will share your comments with the front desk staff. The positive feedback will definitively make their day!
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it! We are glad to see you enjoyed your stay with us!
by A verified traveler
Posted 12 Jun 2024
Pool and room photos not accurate from online
Comment from Hotel Management
12 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for responding to the survey request. We are glad to see you enjoyed your visit. As for the photography on our website, I will review what is posted and make all potential corrections. We look forward to hosting you again in the future.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for replying to the survey request. I am sorry we did not exceed your expectations. We hope you give us another opportunity to host you again in the future.
by A verified traveler
Posted 11 Jun 2024
Everything was great
Comment from Hotel Management
11 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review. We are glad to see you enjoyed your stay with us. We hope to host you again in the future!
by A verified traveler
Posted 10 Jun 2024
Scored average because the A/C wasn't working in our room. Wasn't terribly hot outside so the room wasn't unbearable but definitely 2-3 degrees warmer then we would have preferred.
Comment from Hotel Management
10 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to share your experience. I have notified maintenance of the issue with the AC. They will look at it as soon as possible. I hope you enjoyed the rest of your stay.
by A verified traveler
Posted 10 Jun 2024
Clean room. Close to attractions
Comment from Hotel Management
10 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it! We are glad to see you enjoyed your stay with us!
