Ratings based on 991 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Clean room. Did not like Sunday breakfast ending at 9am, that's ridiculous. Room did not have face cloth (wash cloth). Cleaning lady did not speak English and did not have any in her cart. Front desk (limited English) had no idea what I was talking about. Had to use small towels as a wash cloth.
Comment from Hotel Management
22 May 2024 by Abhi, Hotel Management
Dear John, sorry for the inconvenience.
by A verified traveler
Posted 20 May 2024
the mattress and pillows were the most cheap uncomfortable that ive ever seen at a hotel. truly sleeping on the floor would have been more comfortable. mattress was extremely firm like sleeping on a rock. got horrible sleep and woke up very tired after waking up to turn over many times at night due to pain. ive stayed at motel 6 for half the price with a better mattress and pillows.
Comment from Hotel Management
22 May 2024 by Abhi, Hotel Management
Dear guest, our mattresses and pillows are of Wyndham standards and we apologize if it did not meet up to your expectations.
by A verified traveler
Posted 17 May 2024
Property was well maintained.
Comment from Hotel Management
22 May 2024 by Abhi, Hotel Management
Dear David, thank you for the positive feedback.
by A verified traveler
Posted 16 May 2024
Good spot to stay if you're passing thru Eagle or flying out of Eagle/Vail AP.
Comment from Hotel Management
16 May 2024 by Abhi, Hotel Management
Dear James, thank you for the positive feedback.
by A verified traveler
Posted 5 May 2024
OK, Met our needs for traveling
Comment from Hotel Management
6 May 2024 by Abhi, Hotel Management
Dear Thomas, thank you for staying with us.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by Abhi, Hotel Management
Dear Lucas, thank you for staying with us.
by A verified traveler
Posted 28 Apr 2024
Quick check in, lovely view across Eagle to the mountains. The recliner was comfortable but needed a deeper cleaning. The 3rd floor hallway had a smoke smell but that might have been one customer breaking the rule - not necessarily the hotel’s fault.
Comment from Hotel Management
1 May 2024 by Abhi, Hotel Management
Dear guest, thank you for the feedback.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Abhi, Hotel Management
Dear guest, thank you for staying with us.
by A verified traveler from Palm Beach Gardens
Posted 28 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Abhi, Hotel Management
Dear guest, thank you for staying with us.
by A verified traveler
Posted 25 Mar 2024
The advertised breakfast consists of cold cereal, coffee, yoghurt or instant oatmeal. The hotel looks like it's been partially updated but the bathroom was still original. It didn't feel very clean. The beds were basically comfortable and it was quiet enough. I would not have stayed here but it was for a necessary trip. Hopefully I won't have to stay again.
Comment from Hotel Management
25 Mar 2024 by Abhi, Hotel Management
Dear guest, we also serve hot breakfast that includes scrambled eggs, hot sausages and pancakes and our breakfast hours are 6 am to 9 am. Your family arrived after 9 am past the breakfast hours and hence you missed the breakfast but even then we were kind enough to accomadate you and your family to eat cereals and other things way past the breakfast hours so please do not write false information online. You also had 5 people in the room even though you had booked a room with 2 Queen beds that allows only a maximum of 4 people but we do not even object to that.
