Ratings based on 21 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
It has several options that I can access to
Comment from Hotel Management
8 Apr 2024 by Hiep Le, Hotel Management
Dear ThaoThank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
by A verified traveler
Posted 12 Feb 2024 on Hotels
Very good
Comment from Hotel Management
15 Feb 2024 by Hiep Le, Hotel Management
Dear Valued Guest,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
by A verified traveler
Posted 16 Nov 2023 on Hotels
Very professional, kind and spacious for staying
All kinds of services and facilities are very luxury. We will absolutely choose here for my business trip and for my family.
Specially thank you Kate, Uyen
Comment from Hotel Management
17 Nov 2023 by Hiep Le, Hotel Management
Dear LEO,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
by A verified traveler
Posted 2 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Hiep Le, Hotel Management
Dear Patrick,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
by A verified traveler
Posted 22 Nov 2022 on Hotels
Be aware: Food options are not good. Like I am never going back just because of Hotel and staff is super friendly. Hotel is super Nice and modern. hotel/resort.
Comment from Hotel Management
30 Nov 2022 by Hiep Le, Hotel Management
Dear Anonymous,Thank you so much for your review.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We look forward to seeing you soon.Sincerely,Hiep LeQuality Manager
by A verified traveler
너무 조흔 하루의 기억
Posted 4 Feb 2024 on Hotels아주 친절하고 깨끄하고 잘 쉬다 갑니다. 툭히 직원중에 Hyeri,Felix,Dory 가 너무 친절히 대해 주셨네요. 좋은 기억 안고 갑니다.
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Hiep Le, Hotel Management
Dear sokmin,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
by A verified traveler
Posted 9 Jan 2024 on Hotels
가족여행으로 호이아나 호텔2박투숙 했습니다
체크인해주시는분부터 로비 셔틀기사님 가는곳마다 모든직원분들이
너무친절하셨습니다
구석구석 산책할때가 많고요
셔틀예약해놓고 호이안까지 불편함없이 다녔네요
시설또한 너무 깨끗하고 조식도 맛있었습니다
1년에한두번은 베트남와서 쉬다가는데요
다음재방문할려구요 ~
덕분에편안하고 잘쉬다왔습니다~
Comment from Hotel Management
12 Jan 2024 by Hiep Le, Hotel Management
친애하는 고객님,가족 여행 중 호이안에서의 두 박 숙박을 선택해 주셔서 감사합니다. 체크인부터 로비에서 만나는 셔틀 기사님까지, 저희 직원들이 친절하게 응대해 준 것으로 들어 기쁩니다.산책 중에도 편안한 시간을 보내셨다니 다행입니다. 또한 셔틀 서비스가 호이안까지 편안하게 이용되었다는 소식을 듣고 더욱 기쁩니다.저희 시설이 깨끗하게 유지되어 있어 만족하셨다는 말씀에 감사드리며, 조식이 맛있었다고 하셔서 더욱 기쁩니다.다음 방문을 기대하고 있으며, 고객님이 편안하게 쉬다 가셨다니 정말 기쁘게 생각합니다. 다시 한 번 감사드립니다.다음에도 좋은 서비스로 찾아뵙길 기대하며, 궁금한 사항이나 특별한 요청이 있으시면 언제든지 말씀해 주십시오.감사합니다.
by A verified traveler
Posted 9 Jan 2024
皆さんとても優しくて、どこへ行っても笑顔で親切にして下さいました。帰りにカジノで遊ぼうと14時台のバスを予約したら、チェックアウトを14時に変更、さらに海側へアップグレード、至れり尽くせりでした。シャトルバスが大変便利で、予約は必要ですが、とても助かりました。ぜひまた泊まりたいホテルです。
Comment from Hotel Management
12 Jan 2024 by Hiep Le, Hotel Management
尊敬なるお客様、この度は当ホテルをご利用いただき、誠にありがとうございます。お客様が喜んでいただけたこと、そしてスタッフの対応にご満足いただけたことを聞いて、私たちも大変嬉しく思います。お帰りの際に14時台のカジノへのバスを予約され、それに伴いチェックアウト時間を14時に変更し、更に海側へのアップグレードもお受けいただけて、至れり尽くせりであったとのお言葉、心より感謝申し上げます。当ホテルのシャトルバスが大変便利でお役立ちできたことを知り、嬉しく思います。またの機会にぜひ当ホテルにお戻りいただけることを心よりお待ちしております。何かご質問やご要望がございましたら、どうぞお気軽にお知らせください。再度のご利用を心よりお待ちしております。ありがとうございました。
by A verified traveler
후기
Posted 28 Nov 2023 on Hotels시설도 깨끗하고 직원분들도 친절하셔서 너무 편안한 여행이 되었어요 ◡̈
Comment from Hotel Management
29 Nov 2023 by Hiep Le, Hotel Management
안녕하세요,귀하의 친절한 리뷰 감사드립니다! 시설이 깨끗하고 저희 직원들의 친절한 서비스로 편안한 여행이 되셨다니 기쁩니다.저희는 항상 최상의 서비스를 제공하고 고객님의 만족을 위해 최선을 다하고 있습니다. 다음에도 편안한 여행을 제공할 수 있도록 최선을 다하겠습니다.다시 한 번 감사드리며, 귀하의 다음 방문을 기다리겠습니다.진심으로,
