Ratings based on 498 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
4 May 2024 by Leo Boutique, Hotel Management
Dear Yang,We are sorry to hear that your stay with us did not meet your expectations. We always strive to provide our guests with the best possible service and comfort. We hope that you will give us another chance in the future to provide you with a better experience.Yours sincerelyStella Krummel Front Office Agent Leonardo Boutique Hotel Düsseldorf
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Leo Boutique, Hotel Management
Lieber Graham,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Stella Krummel Front Office Agent Leonardo Boutique Düsseldorf
by A verified traveler
Posted 1 Jan 2024
Remarkable breakfast buffet with a great selection
Comment from Hotel Management
18 Jan 2024 by Katharina van Elst, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Katharina van Elst
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
23 Dec 2023 by Leo Boutique, Hotel Management
Dear Guest,It's wonderful to hear that you found our hotel to your liking. We're committed to providing our guests with a pleasant stay and your positive words truly make our efforts worthwhile. We look forward to welcoming you back to Leonardo Boutique Hotel Düsseldorf in the future.Best Regards,Valentina M. (Front Office)
by A verified traveler
Posted 23 Nov 2023
Comment from Hotel Management
4 Dec 2023 by Katharina van Elst , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team
by A verified traveler
Great but lack of safety
Posted 20 Nov 2023 on HotelsBasically we love staying in this hotel. But one thing really bad was the safety in the bathroom. We will need to stand or sit in the slippery tub when we shower. So once, i slipped, holding onto the movable glass panel and fell out of the tub onto the floor. A few days later, my husband slipped and sat on his bum inside the tub while standing. There was no safety hand bar, non slipped base and with the movable glass panel, makes showering a chore.
Comment from Hotel Management
23 Nov 2023 by Leo Boutique, Hotel Management
Dear Guest,we are sorry to hear that your stay was not entirely satisfactory. Your safety and well-being are very important to us. We place great importance on the quality of our rooms and the safety of our guests. Your experience is not representative of the high standards we set.We regret that you had difficulties with the bathroom. It is important to us that you feel comfortable and safe in our facilities. We take your comments very seriously and will take note of them.We look forward to welcoming you back soon and providing you with an all-round satisfactory experience.Yours sincerely,Stella Krummel Front Office Agent Leonardo Boutique Düsseldorf
by A verified traveler
Posted 16 Nov 2023 on Hotels
Comment from Hotel Management
4 Dec 2023 by Katharina van Elst, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
15 Nov 2023 by Leo Boutique, Hotel Management
Liebe Ami,Vielen lieben Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Stella Krummel Front Office Agent Leonardo Boutique Düsseldorf
by A verified traveler
Posted 2 Nov 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by Leo Boutique, Hotel Management
Lieber Thomas,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Stella Krummel Front Office Agent Leonardo Boutique Düsseldorf
