Ratings based on 177 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
Comfortable double room with excellent bathroom with shower, although slightly small.
5 out of 5
by A verified traveler from Woking

Posted 6 May 2024
The staff were very friendly and attentive. The food was absolutely amazing. Great quality and choice. The breakfast was very plentiful. Our maid Ann, who cleaned the rooms was so hardworking and the cleanliness of the rooms was great. Make sure that you don't leave it too late to go as it gets very busy
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Was clean and comfortable
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Second time we’ve stayed and have not been disappointed yet. Rooms are clean and will equipped and food is generous and very tasty!
5 out of 5
by A verified traveler

Posted 4 Mar 2024
The parking area was confusing due to roadworks leading in to the entranceway plus very limited parking for a Sunday afternoon for hotel guests!
5 out of 5
by A verified traveler

Posted 27 Feb 2024
Only downside was the steep narrow stairs to first floor
5 out of 5
by A verified traveler

Great place.

Posted 26 Feb 2024 on Hotels
Great place to stay for my work trip.
4 out of 5
by A verified traveler

Business trip one-night.

Posted 21 Feb 2024 on Hotels
Good enough hotel. Staff slow taking meal orders, 4 different people served me so I got overlooked. Did not ask of I required a sweet so I had to go up to bar and order. Irish coffee had no whisky in it and topped with skooshy cream instead of real cream. Food wash good enough to merit another visit.
5 out of 5
by A verified traveler

Exceptional

Posted 21 Feb 2024 on Hotels
This Hotel offered exceptional value for money. The rooms were clean, smart, nicely decorated and comfortable. The staff were very friendly and professional and the food excellent. Cannot recommend this place highly enough. I will be back in a couple of weeks!
5 out of 5
by A verified traveler

Will Definately return

Posted 12 Feb 2024 on Hotels
Booked a 1 night stay as away with business in Sunderland. Superb venue / accommodation . Great warm room and comfy bed . Restaurant on site was fantastic and busy for a Tuesday which shows how popular it is . Huge breakfast Superb value for money …..
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