Metro Lodge Beach Reviews

The hotel review was misleading. The picture of the hotel in the borchure looked nice and clean however the reality was the complete opposite. The shower drain was reported blocked and was never repaired during my time in the room. The room was dirty when I first got there. The window did not close because the latch was broken. They did clean up afterwards. The Hotel is very basic-no cupboards, no shampoo, towels on the first day took long to come; towels on the second day were tatty and old. The kettle has to be shared among residents so never got a chance to have a cup of tea. There was a whole lot of noise at night with someone coming to pound on the wrong door (mine) way after midnight. There were gunshots in a neighbourhood described as safe. The Television did not work properly either. As I was there for a race I took the hit but never again. The staff however were very friendly and tried very hard to please the customer. In conclusion the hotel is overpriced and under standandard