Ratings based on 112 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
This property was really nice! The staff was super friendly and helpful and it has great onsite amenities such as a day spa, pool, and pretty decent dining. The area around is a little sketchy but Durban is on the more developing side of living.
by A verified traveler
Great place by the beach.
Posted 21 Jan 2024 on HotelsThe hotel is right on the beach with excellent access to it and a great view.
The beach is very busy and can be noisy, so maybe not the best place if you’re after a quiet get away.
But, if you want a hopping place, it’s that.
VERY helpful people who went out of their way to make sure our stay went well.
by A verified traveler
Posted 17 Dec 2023 on Hotels
by A verified traveler
good location by the golden mile beach
Posted 28 Jun 2023 on Hotelsgood location just by the beach and room has great view of beach to watch sunrise
by A verified traveler
Posted 21 Jun 2023 on Hotels
by A verified traveler
Posted 28 Mar 2023
Comment from Hotel Management
25 Apr 2023 by Nomthandazo, Hotel Management
Thank you so much for your rating Mr. Derek
by A verified traveler
Posted 7 Feb 2023 on Hotels
Comment from Hotel Management
7 Feb 2023 by Palace Team, Hotel Management
Hi Khanyo,Thank you for your rating. It is greatly appreciated.
by A verified traveler
Posted 5 Feb 2023
We were in Durban for a junior tennis competition. So there were a few of us staying at the hotel.
I had read the reviews about staff friendliness; but I suspected that they might be slightly untrue, given that the reviews were always so good.
Oh my god - the staff are amazing. I have stayed in some of the best hotels in the world - and the friendliness and helpfulness of the staff is just as fantastic.
Yes - sure - there are more presentable parts of the beach further north up the coast - that is probably true - however, this area is just fine. Much more exciting. Much more in touch with the locals. And the hotel could not get closer to the beach. In fact - I think it is the closest hotel to the beach, in the whole of Durban.
And all the rooms have sea views. And because the hotel literally looks onto the promenade - if you love watching people, you will not get bored at looking out of your window for hours on end watching the activity below.
On top of it all - great restaurant and room service in house. Plus some more places to eat just minutes away. And having a full kitchen in the room is also a massive bonus.
We can't wait to go back in a few months time.
by A verified traveler
Posted 3 Aug 2022 on Hotels
by A verified traveler
Posted 10 Jul 2022 on Hotels
