Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Great location. Would stay there again.
Comment from Hotel Management
29 May 2024 by Front desk, Hotel Management
Good morning Randy, thank you for the review. We are glad you enjoyed our hotels location and our staff works hard to help current and future guest standards. We look forward to seeing you again. Hopefully we can provide another good experience for you. If you have any questions please feel free to reach out. Have a wonderful day.
by A verified traveler
Posted 28 May 2024
Had first floor room, maybe that's why toilet flush was terrible. Always took two to three flushes to clear the bowl. And the toilet was very low style. Very hard to get up or sit down, and no hand rails to hold on to assist.
Comment from Hotel Management
29 May 2024 by Front desk, Hotel Management
Good morning Dan, thank you for the review. On behalf of our entire team I apologize for the experience you had while visiting our hotel. We hope you consider coming back so our hotel can hopefully provide a better experience for you. If you have any questions please feel free to reach out. Have a wonderful day.
by A verified traveler
Posted 26 May 2024
Close to downtown
Comment from Hotel Management
26 May 2024 by Front desk, Hotel Management
Good afternoon Dan, thank you for the review. We are glad you enjoyed the location of our hotel. If you have any questions please feel free to reach out. Have a wonderful day.
by A verified traveler
Posted 26 May 2024
Close to downtown area easy walk to get dinner, shopping, beer.
Comment from Hotel Management
26 May 2024 by Front desk, Hotel Management
Good afternoon Dan, thank you for the review. We are glad you enjoyed the location of our hotel. If you have any questions please feel free to reach out. Have a wonderful day.
by A verified traveler
Posted 25 May 2024
We had a great stay here! Every staff member we encountered was polite and friendly. Easy walk to the downtown shops and restaurants. Didn’t use the pool this time but looked like fun. Will be back with the whole family.
Comment from Hotel Management
26 May 2024 by Front desk, Hotel Management
Good morning Erin, thank you for the review our staff works hard to meet all current and future guest expectations. We are glad you enjoyed the location of the hotel to enjoy downtown. We look forward to seeing you and your family again! Have a good day and feel free to reach out if you have any questions.
by A verified traveler
Posted 25 May 2024
We were sold a room online, upon arrival received a much lesser room, feeling very ripped off, doubtful I'll use Expedia ever again!
Comment from Hotel Management
26 May 2024 by Front desk, Hotel Management
Good morning Maria, on behalf of our entire time we apologize for the inconvenience and confusion you received from your current stay here at Best Western. Booking online does indeed have its flaws we do hope in the future you consider staying with us again and booking directly so you can have a better experience and the room you looked forward you having. Please feel free to contact us if you have any questions. Have a wonderful day!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Front Desk , Hotel Management
Good morning William, thank you for the rating. Our staff works hard to keep up with current and future guest standards. If you have any questions please feel free to reach out. Have a wonderful day!
by A verified traveler
Posted 12 May 2024
Breakfast was so good and they had the best service
Comment from Hotel Management
12 May 2024 by Front desk, Hotel Management
Good morning Sergio, thank you for the review. Our staff works hard to keep up with guest standards. If you have any questions please feel free to reach out. Have a good day!
by A verified traveler
Posted 10 May 2024
I loved the breakfast & the style of the hotel. Would stay here again
Comment from Hotel Management
12 May 2024 by Front desk, Hotel Management
Good morning Breanna, thank you for the review! Our staff works hard to keep up with current and future guest standards. We look forward to seeing you again! Have a wonderful day.
by A verified traveler
Posted 7 May 2024
Accommodation included some free drinks at night and Brekky in the morning so really good value. Staff were very friendly and helpful.
Comment from Hotel Management
7 May 2024 by Front desk, Hotel Management
Good morning Deborah, thank you for the review. Reviews like this help show our staff they are doing good keeping up with guest standards. If you have any questions please feel free to reach out. Have a good day!
