Ratings based on 903 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
There was mold in the shower and refrigerator, stains on the bed sheets and the wall's
by A verified traveler
Posted 13 Jun 2024
I stayed for a week. First off let me say the staff were great. Super nice. So it's hard to leave this review. Room was dirty. Every corner of bathroom and bedroom was just super dirty. One of the beds had food or droppings in it when I pulled up blankets. Towels were stained and some had holes. Just not cleaned very well. Walls had punctures. Fridge had grime. Microwave was dirty and rusty. Possible critters in the walls.. (Heard lots of activity in the walls.) I won't stay again.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Eric,Thank you for sharing your detailed feedback with us. We appreciate your kind words about our staff. We have noted your comments regarding the cleanliness of the room and facilities you experienced during your stay. We always aim to provide a high standard of cleanliness and maintenance, and we will address these concerns internally. Your input helps us improve our services for all future guests.
by A verified traveler
Posted 25 May 2024
The shower curtain was all mildew. No coffee and very little to choose from for breakfast.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Christine, We appreciate your feedback and apologize for any inconvenience you may have experienced. Your comments have been noted and will be shared with our team for review and improvement. Please feel free to reach out to our management team with any further concerns.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Krzysztof,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team strives to provide exceptional service to all our guests. We hope to welcome you back again soon for another fantastic stay!
by A verified traveler
Posted 20 May 2024
Front desk man was not helpful and quite rude. The door to our room didn’t lock because it was not level with the wall plate so you had to lift it until it caught on the wall plate.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Madaline, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Michael O',We are delighted to hear that you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back again soon for another exceptional experience!
by A verified traveler
Posted 12 May 2024
Good
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Richard,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 11 May 2024
Staff was great, room was great and location was great
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello arthur,We are happy to hear that you found our staff, room, and location to be great during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic experience at our hotel.
by A verified traveler
Posted 3 May 2024
The tulips in full bloom around the parking lot!!
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Robyn,We are delighted you enjoyed the vibrant tulips in bloom during your stay! Our team strives to create a pleasant environment for our guests to enjoy. Should you have any other feedback or require assistance in the future, please feel free to reach out.
by A verified traveler from Venetia
Posted 26 Apr 2024
Great location, extremely adequate for a one night stay. Clean room, nice staff and good breakfast. Great stay for folks on the go!
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Chad,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our convenient location, clean room, friendly staff, and breakfast offerings. It was our pleasure to accommodate you during your brief stay. We appreciate your feedback and hope to welcome you back in the future.
