Ratings based on 754 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from ALLEN
Posted 16 Jun 2024
Excellent customer service! Staff was very friendly and helpful. Very clean hotel, great breakfast options
by A verified traveler
Posted 30 May 2024
We had a great 2-night stay here. The staff was very responsive to questions that we had regarding our stay with two small children, and they had a cot set up and ready for us upon arrival. Breakfast was delicious, lots of choices, and on the second morning they anticipated our arrival in the breakfast area and had a highchair out and ready for us. Great service, very much appreciated!
Comment from Hotel Management
30 May 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review, Jaclyn.The team will be happy to know their service was worth mentioning.We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. Laura
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
20 May 2024 by HOM, Hotel Management
Wow, 5-stars! Thanks so much, mark. We hope to welcome you back again and All the best, Laura - Hotel Operations Manager.
by A verified traveler
Posted 10 Apr 2024
In need of updating and modernisation the beds need changing. And the neighbours with barking dogs till midnight and through out the night.
Comment from Hotel Management
15 Apr 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review, Kevin.All the best,Laura
by A verified traveler
Posted 4 Apr 2024
It was a nice and quiet stay. The room was very clean and staff were helpful.
Comment from Hotel Management
5 Apr 2024 by Hotel Operations Manager, Hotel Management
Thanks for your lovely review, Gareth.All the best, Laura -
by A verified traveler
Posted 1 Apr 2024
Value for money
Comment from Hotel Management
2 Apr 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review, Keith.All the very best,Laura
by A verified traveler
Posted 31 Mar 2024
Excellent views, serene and friendly staffs
Comment from Hotel Management
2 Apr 2024 by Hotel Operations Manager, Hotel Management
Thanks for the excellent review!All the best,laura
by A verified traveler
Posted 28 Mar 2024
Nice hotel excellent staff and wonderful breakfast. Town has much to see was very surprised beautiful historic church and walking park! We stayed here to be near to Edinburgh but without the cost. Absolutely perfect 👌 choice!
Comment from Hotel Management
29 Mar 2024 by HOM, Hotel Management
Keith, thanks for taking the time to leave a review. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Laura - Hotel Operations Manager.
by A verified traveler
Accessibility
Posted 17 Mar 2024 on HotelsExcellent hotel. I stayed in a double wheelchair accessible room with sofa bed. Level access throughout hotel. Friendly and helpful staff. Great breakfast
Comment from Hotel Management
19 Mar 2024 by HOM, Hotel Management
Thanks for the 10/10 rating. We're happy to know you had a lovely stay at our hotel. We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to see you again and All the best, Laura - Hotel Operations Manager.
