Ratings based on 221 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Good stay
Comment from Hotel Management
22 May 2024 by Reception, Hotel Management
Thank you.
by A verified traveler
Posted 14 May 2024
Mostly good. It was unfortunate that the bathroom heater didn't work as we were there in cold temperatures.
Comment from Hotel Management
14 May 2024 by Highland House Boutique Hotel, Hotel Management
Thanks for taking the time to leave a review, Ms. Yvonne. Our heaters in the bathroom have two mechanisms. One pull cord at the heater itself and one at the light switch. Sometimes guests feel the need to turn the heater off at the cord. If the switch doesn't turn the heater on, then the cord needs to be pulled. In the future, if the heater isn't working please talk to a staff member. We're usually able to help with these kinds of things.
by A verified traveler
Posted 23 Mar 2024
Appreciated an early access to a ground floor unit. Parking provided but not for large cars. Nice large room. Unfortunately, the unit above us flushed the toilet a lot during the night
Comment from Hotel Management
23 Mar 2024 by Highland House Boutique Hotel, Hotel Management
We have fit 16 seater vans, large utes, and other long/tall vehicles. It may be small, but there is space.
by A verified traveler
Heritage hotel
Posted 15 Mar 2024 on HotelsBeautiful old hotel, well maintained and comfortable.
Comment from Hotel Management
23 Mar 2024 by Highland House Boutique Hotel, Hotel Management
Thanks for the perfect review - come back again!
by A verified traveler
Posted 14 Mar 2024
Good place
Comment from Hotel Management
23 Mar 2024 by Highland House Boutique Hotel, Hotel Management
thanks for leaving a review - tell someone about your stay!
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
3 Mar 2024 by Highland House Boutique Hotel, Hotel Management
Thanks for choosing to stay with us and leaving a review!!
by A verified traveler
Posted 29 Feb 2024 on Lastminute
Loved our stay room was lovely and comfortable
Thank you
Comment from Hotel Management
1 Mar 2024 by Highland House Boutique Hotel, Hotel Management
Glad you enjoyed your stay, Mr. Jay - come back and visit us again or send someone in your place!
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by Highland House Boutique Hotel, Hotel Management
Thanks for taking the time to leave a review, Ms. Jennifer - recommend us to someone.
by A verified traveler
Posted 20 Feb 2024 on Wotif
very spacious, could do with a luggage rack
Comment from Hotel Management
23 Feb 2024 by Highland House Boutique Hotel, Hotel Management
Thanks for the tip!
by A verified traveler
Posted 18 Feb 2024
Older property with a great feel and very comfortable
Comment from Hotel Management
20 Feb 2024 by Highland House Boutique Hotel, Hotel Management
Thanks for staying w/us Mr. Russ - tell someone about us!
