Ratings based on 316 Verified Reviews
2.2 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
.
by A verified traveler
Posted 23 May 2024
Not much good to say about place. Worst place I have ever stayed. The clerk on duty was very nice.
Comment from Hotel Management
3 Jun 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Gregory! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
by A verified traveler
Posted 23 May 2024
Horrible place
Comment from Hotel Management
3 Jun 2024 by Ammy, Hotel Management
Hi, James! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
by A verified traveler
Posted 23 May 2024
Nothing
Comment from Hotel Management
13 Jun 2024 by Joey, Hotel Management
Apologies for the inconvenience caused, James! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
3 Jun 2024 by Ammy, Hotel Management
Hi, Ramon! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
by A verified traveler
Posted 11 May 2024
Booked the room at 11:46 pm and when I got there no one was there called several times and got no answer looks like it was an abandoned building very disappointed and want my outback for a place I couldn’t even get check into
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Nina! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler from Reading
Posted 3 May 2024
Really nice place
Comment from Hotel Management
3 Jun 2024 by Eva, Hotel Management
Hello, Grisel! Thank you for taking the time out to share your valuable review with us. We pride ourselves on providing our customers with excellent services and we are overjoyed to receive your feedback and appreciation. Regards, Eva
by A verified traveler
Posted 19 Apr 2024
I want to say that the receptionists was very nice. The pictures that are in expedia to have an idea how the rooms look like and the hotel is nothing close on reality. The pictures that expedia are way nicer. The rooms don't look like that, they are way older. The hotel needs a major fixing. Honestly, the hotel is falling apart. At night I guess the next door guest was smoking, and all the smell of cigarette went to my room. And it was soo creepy looking hotel when I got there, that I didn't feel safe.
Comment from Hotel Management
20 May 2024 by Joey, Hotel Management
Hi, Nayades! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey
by A verified traveler
Posted 14 Apr 2024
Pool had no water but hopefully next time I stay I can go swimming!! The stay was great though and the staff was great!
Comment from Hotel Management
2 May 2024 by Lisa, Hotel Management
Hi, Maria! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa
by A verified traveler
Posted 12 Apr 2024
Conditioner Could not be turned down to make the room cooler so it was extremely hot. The tv was being a pain in the ass.
Comment from Hotel Management
2 May 2024 by Lisa, Hotel Management
We are sorry to hear about your experience, Lakira! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Lisa
