Ratings based on 255 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 May 2024
Comfortable
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Great stay
4 out of 5
by A verified traveler

Posted 18 Mar 2024
Expensive for this condition
4 out of 5
by A verified traveler

Posted 9 Mar 2024
Breakfast was mediocre
4 out of 5
by A verified traveler

Great place hard bed

Posted 13 Feb 2024 on Hotels
Very clean and nice layout. Beds are way to hard for me but overall a nice stay
Comment from Hotel Management
15 Feb 2024 by Donna, Hotel Management
Thank you for taking the time for your review. I am excited to say that during the new remodel, we are getting new mattresses and hopefully they will be here soon. I know they will be a big improvement to the comfort of our guests.
4 out of 5
by A verified traveler

Posted 1 Feb 2024 on Travelocity
Very friendly staff and comfortable rooms
Comment from Hotel Management
15 Feb 2024 by Donna, Hotel Management
Thank you for your great feedback and stay well.
5 out of 5
by A verified traveler

Posted 24 Jan 2024
Excellent stay; great customer service!!
Comment from Hotel Management
15 Feb 2024 by Donna, Hotel Management
Thank you for your great feedback. I will share this with the staff as it always puts a smile on their faces. Stay well and we'll see you on your next visit to Duncan.
3 out of 5
by A verified traveler

Hotel not bad BUT breakfast was terrible!!!

Posted 22 Jan 2024 on Hotels
Breakfast was awful! Absolutely terrible. Not many choices & the drink machine was out of order. If out of order provide juice/ water in other ways. There was about 1/2 cup of milk left in gallon in small refrigerator. Also the room was in the dark no lights turned on. We thought at first that they decided not to fix breakfast. Two ladies were at the front desk & never checked on us or breakfast area. Just visited with each other.
2 out of 5
by A verified traveler

Posted 23 Nov 2023
Comment from Hotel Management
25 Nov 2023 by Donna, Hotel Management
Thank you for your response. I would value the opportunity to exceed your expectations if you give us another chance as well as find out what we could have done or do to make your stay more comfortable. Please feel free to call me anytime at the hotel.
4 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
25 Nov 2023 by Donna, Hotel Management
Thank you for your posting. We hope to see you on your next trip to Duncan and we will strive for all 10's and make your stay more comfortable.
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