Ratings based on 628 Verified Reviews

4.4 out of 5
70% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Great time here. I’ve already booked my next trip staying there. Super convenient. Staff are all excellent.
4 out of 5
by A verified traveler

Posted 31 Jan 2024
Central, good breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2023
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Gut
Comment from Hotel Management
10 Dec 2023 by A.Winstermann, Hotel Management
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns, dass Sie einen schönen Aufenthalt hatten und Sie mit unseren Dienstleistungen zufrieden waren. Wir freuen uns bereits jetzt auf Ihren nächsten Aufenthalt.
5 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Perfectly fine modern hotel at the main train station
Comment from Hotel Management
30 Nov 2023 by A.Winstermann, Hotel Management
Dear guest, thank you for taking the time to evaluate our house. We are glad that you had a nice stay and that you were satisfied with our services. We are already looking forward to your next stay.
4 out of 5
by A verified traveler

Good, but a lot room for improvement.

Posted 8 Nov 2023 on Hotels
I have been satisfied in the past. There are some issues I did not like: - On Sat. (!), at around 10:30 pm, it was not possible to get a drink at the bar. - There were sometimes not all the required towels in the room. - There were no tissues in the room. - I was not possible to leave stamped letters to be mailed at the reception desk before departure, a service that every hotel should provide. - One bottle of water as a courtesy when you are staying five days is not much of a courtesy. - Service personnel should not always knock and disturb to ask whether everything is fine. - Faucets in almost all rooms I ever stayed in were leaking. - Many sinks do not drain appropriately. - When taking showers, too much water enters the bathroom. - Some information about restaurants should be provided. What I still love to stay: - Closeness to train station. - Nice receptionists. - Public transportation is free. - Easy to leave luggage after departure in storage room.
5 out of 5
by A verified traveler

Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by A.Winstermann, Hotel Management
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns, dass Sie einen schönen Aufenthalt hatten und Sie mit unseren Dienstleistungen zufrieden waren. Wir freuen uns bereits jetzt auf Ihren nächsten Aufenthalt.
5 out of 5
by A verified traveler

Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
22 Oct 2023 by FO, Hotel Management
Danke
3 out of 5
by A verified traveler

Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by A.Winstermann, Hotel Management
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns, dass Sie einen schönen Aufenthalt hatten und Sie mit unseren Dienstleistungen zufrieden waren. Wir freuen uns bereits jetzt auf Ihren nächsten Aufenthalt.