Ratings based on 104 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
All staff have been extremely helpful and friendly. The room was modern, pristine and had a great view to the marina. The restaurant was stellar: we had an amazing gourmet dinner there last night where we were pleasantly surprised with not listed appetizers, amuse bouche and deserts. The serving staff were true professionals.
If a change can be made would be: For some reason we were not able to add a tip to our bill so we had to use our emergency cirrency exchanged funds for the tip.
Comment from Hotel Management
29 May 2024 by Beata, Hotel Management
Dear Mrs. DeliaThank you for taking the time to share your experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members to whom you mentioned. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Beata MiesiakGuest Relation Manager
by A verified traveler
Posted 1 May 2024
Is a beautiful property with absolutely 1st class rooms and views. Staff is wonderful and helpful. I would give this 5 stars however due to the time of year most of the amenities were closed like the spa and the beach club which isn’t open till mid May. I would definitely recommend this place during the high season. It is also convenient to the port and airport.
Comment from Hotel Management
29 May 2024 by Beata, Hotel Management
Dear Mr, Scott,Thank you for taking the time to share your experience We truly appreciate your feedback and are delighted to learn that we met your expectations. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Beata MiesiakGuest Relation Manager
by A verified traveler from ALAMO
Posted 23 Oct 2023
Excellent hotel, beautiful surroundings. A bit off the beaten path and few shops. Our stay was short but good
Comment from Hotel Management
23 Oct 2023 by Beata, Hotel Management
Dear Mr. Mauricio,We are truly grateful for the wonderful feedback you provided about our hotel.We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Guest Relation Manager
by A verified traveler
Posted 3 Apr 2023 on Hotels
by A verified traveler
Posted 8 Oct 2022
It's hard to find this property specially in the evening - GPS will not bring you there - some roads became private and Google.map is not helpful
Comment from Hotel Management
15 Nov 2022 by FOC, Hotel Management
Dear Mrs. ElenaThe Google map is very tricky and brings the guests to the Residence Entrance.We are happy that you enjoyed our hotel and the service.Thank you for sharing your thoughs and we hope to have you as our guest in the near future. Front Office Coordinator
by A verified traveler
Posted 6 Aug 2022
Great breakfast, super nice pool area and a magic trattoria in the resort
by A verified traveler
Posted 4 Aug 2021
Excellent staff. Piero the concierge is the best!
Comment from Hotel Management
6 Aug 2021 by Sales Team, Hotel Management
Thank you so much for your kind feedback, which will be shared with the colleagues. We are really pleased that you had a great time at our Resort and we are looking forward to welcoming you back soon. Best regards, the Sales Team
by A verified traveler
Posted 5 Jul 2021
This is a first-class hotel with first-class amenities and service.
Comment from Hotel Management
7 Jul 2021 by FOC, Hotel Management
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future.
Front Office Coordinator
by A verified traveler
Posted 28 Jun 2021
I was looking for a seaside luxury hotel in Italy near the Slovenian border and Falsia was precisely that.
Comment from Hotel Management
7 Jul 2021 by FOC, Hotel Management
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future.
Front Office Coordinator
by A verified traveler
Posted 26 Jun 2021
Comment from Hotel Management
7 Jul 2021 by FOC, Hotel Management
It is great that you enjoy our hotel and the service you received during your stay. Thank you for sharing your thoughs and we hope to have you as our guest in the near future.
Front Office Coordinator
