Ratings based on 23 Verified Reviews

4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Put it like this - we left after the first night

Posted 24 Jun 2018 on Hotels
Food: good but expensive. Room: shockingly small although very clean. The worst aspect of the room was that there was no A/C which we would have expected for the price of the room. The area was noisy (loud music which we were not sure whether it was coming from the hotel or elsewhere) and the hotel is on a main road so our sleep was disturbed if we kept the balcony door open. In the end we decided to close it to have some peace but we were sweltering. I tried to call reception to ask about the music but there was no reply. Indeed I did not see a receptionist for the duration of our stay. We were checked in by the sommelier (who was cleaning the floors when we arrived), ‘reception’ shuts down at around 9.30pm and I had to hunt around for someone when we decided to check out the following morning at around 10am. When asked whether I had been happy with my stay and I replied ‘no’, I was not asked any further questions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 30 Oct 2017
Small and cozy room. Good experience for couple. The property is quite big while the rooms are relatively small. The private outdoor sitting area and the walkway to the lake are special. The restaurant serves good quality food.
5 out of 5
by Viv

What a gem!

Posted 30 Sep 2017 on Hotels
We had a warm welcome at check in. It's a beautiful boutique hotel. The view from our room is breathtaking. Top brand toiletries. It's clean. The bed is comfortable. The breakfast is not included but for £16, it's ample. The staff is friendly and helpful. We would return if we come over this way again. I would highly recommend this hotel.
5 out of 5
by A verified traveler

Lake side paradise

Posted 12 Mar 2017 on Hotels
Great place for a relaxing trip.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2020 on Hotels
5 out of 5
by A verified traveler from Lyon

Posted 31 Jul 2020
Lieu magnifique calme et chaleureux. Je recommande et on reviendra
Comment from Hotel Management
5 Aug 2020 by L'hotel Clos Marcel****, Hotel Management
Bonjour, Nous vous remercions d'avoir partagé votre expérience, nous serions ravis de vous recevoir de nouveau lors de votre prochain séjour au bord du lac ! Sincères Salutations,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2019
3 out of 5
by A verified traveler

Bel hôtel mais ....

Posted 12 Aug 2019 on Hotels
Ne choisissez pas les chambres côté route: Bruit et absence de climatisation... J’ai réservé dans cet hôtel la dernière chambre disponible, côté route. Si nous n’avons que des éloges à faire concernant le site pieds dans l’eau, la qualité du service et la disponibilité du personnel, nous avons subi le désagrément de l’emplacement de la chambre trop près de la route donc très bruyante. De plus l’absence de climatisation et de volet extérieur sur la baie vitrée (pour un hôtel 4**** sic !) nous obligeait à dormir fenêtre ouverte... Bref nous avons mal dormi et n’avons pas pu nous reposer comme nous le souhaitions. Dommage...
4 out of 5
by A verified traveler

Beau séjour

Posted 26 Apr 2019 on Hotels
Parfait: il ne manque que le mini bar et l accueil de convivialité mais nous avons eu 2 bouteilles d’ eau tous les jours: vue géniale, restaurant magnifique et des sourires de certains employés : le spa est un peu gadget car peu accessible mais c est un detail
5 out of 5
by A verified traveler

Belle découverte

Posted 7 Aug 2018 on Hotels
Très bel établissement, calme et bien tenu. Les menus du restaurant sont de grande qualité.