Ratings based on 398 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Highly recommended. Staff were very friendly and helpful. Great laundry. Top location. Excellent room.
Comment from Hotel Management
17 May 2024 by SUNce Palace apartment team, Hotel Management
Dear Geof,thank you for your feedback. We are glad you liked our location, staff and laundry room :)Best regards
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
23 May 2024 by SUNce Palace Apartments Team, Hotel Management
Dear Kevin,Thank you very much for your excellent review.We very much appreciate it.
by A verified traveler
Posted 21 Apr 2024
very good location. room is big enough for 3 person.
Comment from Hotel Management
21 Apr 2024 by SUNce Palace Apartments Team, Hotel Management
Dear Kun,We're glad to hear that you found our location to your liking! It's great that the room was spacious enough for your needs. We look forward to welcoming you back!
by A verified traveler
Posted 17 Oct 2023
During my stay in September, Jelena at the front desk was very helpful! Thank you Jelena! ~ Kathleen
Comment from Hotel Management
18 Oct 2023 by SUNce Palace Apartments Team, Hotel Management
Dear Kathleen,Thank you for your review! We're delighted to hear that our house manager Jelena provided you with excellent service during your September stay. We'll be sure to pass along your kind words to her. We hope to have the pleasure of welcoming you back in the future for another wonderful experience!Best regards
by A verified traveler
Posted 13 Oct 2023
Such a great and convenient place to stay. Right in the heart of everything but still quiet at night and into the morning. We felt we had the coolest location .
Comment from Hotel Management
18 Oct 2023 by SUNce Palace Apartments Team, Hotel Management
Dear Susanne,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We're glad to hear that our central yet peaceful location suited your needs perfectly. We hope to welcome you back again soon for another enjoyable stay!With kindest regards
by A verified traveler
Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by SUNce Palace Apartments Team, Hotel Management
Dear Alan,Thank you for your wonderful ranking. We look forward to welcoming you back for another wonderful stay in the future.Best regards,
by A verified traveler
Great Apartment in Old Town Dubrovnik
Posted 10 Oct 2023 on HotelsThis apartment was roomy and comfortable. The location is right in the middle of old town. Check in instructions were easy. Great stay.
Comment from Hotel Management
18 Oct 2023 by SUNce Palace Apartments Team, Hotel Management
Dear Jesse,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great stay at our apartment. It's delightful to know that you found the space roomy and comfortable, and the location convenient for exploring the charm of the old town.We're glad that the check-in instructions met your expectations. We appreciate your feedback and hope to welcome you back soon for another wonderful stay.Best Regards,
by A verified traveler
Posted 7 Oct 2023 on Orbitz
Great location
Comment from Hotel Management
18 Oct 2023 by SUNce Palace Apartments Team, Hotel Management
Dear Stephanie,Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed our excellent location.We look forward to welcoming you back for another wonderful stay in the future.Best regards,
by A verified traveler
Posted 6 Oct 2023
Offsite parking if you have a car is a but far but you dont really need to drive around Dubrovnik so the free parking though far is very value for money as pay parking near the old town is very expensive.
The room is very big and they offer free laundry and other amenities.
Comment from Hotel Management
18 Oct 2023 by SUNce Palace Apartments Team, Hotel Management
Dear MichaelThank you for taking the time to share your experience with us. We are delighted to hear that you found our offsite parking option to be a good value for money, especially considering the expensive parking fees in the vicinity of the old town. It brings us joy to know that you enjoyed our spacious rooms and took advantage of our complimentary laundry services and other amenities. Should your travels bring you back to Dubrovnik, we would love the opportunity to welcome you once again and provide an even more memorable stay.Warm regards,
by A verified traveler
Posted 29 Sep 2023
Great location if you want to spend the majority of your holiday exploring the old town. However, don’t expect late starts as you will be woken early by the bells of the church nearby and the swarms of tourists.
It’s purely self catering within these apartments but they do allow you to change your towels and refill any essentials like shower gel and teas / coffees.
The wifi in the room was a little hit and miss and the TV had very limited channels.
Comment from Hotel Management
29 Sep 2023 by SUNce Palace Apartments Team, Hotel Management
Dear Francesco Graziano,Thank you for your review of our apartments. We appreciate your feedback and are delighted to hear that you found our location convenient for exploring the old town. We apologize for any inconvenience caused by the early morning bells from the nearby church and the crowds of tourists. Unfortunately, the proximity to popular tourist attractions can sometimes result in early morning noise. Regarding our self-catering policy, we appreciate your feedback but we believe in giving our guests the flexibility to prepare their meals according to their preferences. We are pleased to hear that you found our towel replacement and essential refill service satisfactory. We apologize for the inconsistency in the room's Wi-Fi and the limited TV channels. We will investigate and work on improving the quality of our Wi-Fi service, and we will also explore options to offer a wider range of channels for our guests' entertainment.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.
